Easy & Secure Business Texting

Get 10x more holiday revenue this BFCM with SMS

Connect with customers instantly where it matters most – their phones. Sinch Engage makes it easy to launch high-converting SMS + MMS campaigns for Black Friday and Cyber Monday.

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Join thousands of top brands using Sinch Engage to send messages everyday

All-in-one messaging platform

Send the right message to the right audience

Our intuitive platform makes BFCM texting easy. Simply upload your contact list (or easily integrate with HubSpot, Salesforce, Zoho, etc.) – and from there: 

  • Send BFCM texts for flash sales, reminders, and customer support – right when it matters most

  • Add personalization and rich media like images and GIFs to create eye-catching texts that convert

  • Create contact groups for different campaigns

  • Use our built-in analytics to measure performance

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Ways to use Sinch Engage for business SMS

Gain more customers and revenue by sending timely, personalized messages for sales, promotions, and inventory updates.

Reduce no-shows, late payments, and missed deliveries with SMS. Keep customers in-the-know on appointments, due dates, and shipment updates.

Protect your customers, and your business, from security risks with text-based alerts, identity verification, and other critical customer updates. 

Resolve customer support issues faster by giving your team a single secure channel for managing two-way text chats directly with customers.

Continuously improve your business and customer relationships by sending feedback surveys via text at the right point in the customer journey. 

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Industries we help with SMS

Send the text you need, no matter what vertical

Healthcare

Send appointment reminders and patient follow-ups safely and securely.

Retail & e-commerce

Recover abandoned carts, send promotions, and automate customer engagement.

Finance

Reduce late payments with automated billing reminders.

Professional services

Remind clients of upcoming meetings and consultations.

Event management

Keep attendees informed with event countdowns and schedule updates.

Hospitality

Send booking confirmations, guest messaging, and loyalty program promotions.

Education

Remind students and prospects about class schedules, tuition deadlines, and events.

Real Estate

Set up instant property alerts, client updates, and open house reminders.
“By using SMS as an engagement and conversational tool, we can add more value for our customers. And Sinch is the easiest-to-use platform to have those conversations.”
Chris Haddad CRM and E-Commerce Manager at Oz Hair and Beauty
How Oz Hair and Beauty achieved a 38x ROI with personalized SMS

Automated campaigns

Reduce no-shows, late payments, and missed deliveries

Sinch Engage works smoothly with your CRM or ERP so you can easily trigger automated reminders and follow-ups. 

  • Set up targeted reminders in just a few clicks

  • Personalize messages with dynamic fields

  • Automate follow-ups for non-responders

  • Get high deliverability with carrier-compliant messaging

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SEAMLESS INTEGRATIONS

Connect with the tools you already use

We integrate directly with your scheduling, billing, and CRM systems. That means getting started with SMS is a breeze—even if you’re not tech savvy. 

  • CRMs & databases like Salesforce, HubSpot, and Zoho 

  • E-commerce & order tracking like Shopify, WooCommerce, and BigCommerce

  • Enterprise Resource Planning software like Epic and NetSuite

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See why thousands of companies use Sinch Engage

Our experts are ready to answer all your questions. Tell us more about your business so we can help you best