{"id":193077,"date":"2026-06-19T14:12:13","date_gmt":"2026-06-19T14:12:13","guid":{"rendered":"https:\/\/sinch.com\/voice\/integrations\/genesys-2\/"},"modified":"2026-06-19T14:12:13","modified_gmt":"2026-06-19T14:12:13","slug":"genesys","status":"publish","type":"voice_integrations","link":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/","title":{"rendered":"Genesys"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Die Genesys-Integration mit Sinch unterst\u00fctzt ein <a href=\"https:\/\/sinch.com\/blog\/genesys-byoc\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bring-Your-Own-Carrier (BYOC)<\/a> -Modell, mit dem Sie Ihre Telekommunikationskosten senken, den Besitz Ihrer Rufnummern behalten und hochwertige Anrufe \u00fcber ein redundantes Netzwerk bereitstellen k\u00f6nnen. Sinch bietet \u00fcber unseren Elastic SIP Trunk einen kosteng\u00fcnstigen, zuverl\u00e4ssigen und skalierbaren Voice-Backbone f\u00fcr Ihr Genesys Cloud Contact Center. Verwalten Sie Ihr eigenes Telefonie-Setup, Ihre Telefonnummern und Netzwerkbeziehungen und erhalten Sie Zugriff auf erweiterte Analysen und Fehlerbehebungs-Tools, die \u00fcber den Standard-Service hinausgehen.\u00a0<\/p>\n\n\n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"light\" aria-labelledby=\"banner-block-block_ab4878af7bde1c94d1e11092352fa779\">\r\n                    <p class=\"text-uppercase section-caption text-body-color\">\r\n                Hauptmerkmale und Vorteile            <\/p>\r\n                                    <div class=\"mb-0 text-body-color\">\r\n                            <\/div>\r\n        \r\n        <ul class=\"mt-3 mb-0 ps-6 text-body-color\"><li><p class=\"mb-0\">Zahlen Sie nur f\u00fcr das, was Sie nutzen, mit einem nutzungsbasierten Modell, das hilft, hohe Netzbetreibergeb\u00fchren zu senken und die Voice-Kosten f\u00fcr mittelst\u00e4ndische und gro\u00dfe Unternehmen zu reduzieren.<\/p><\/li><li><p class=\"mb-0\">Ein redundantes Netzwerk auf Unternehmensniveau, das in AWS mit Genesys Cloud colokalisiert ist, bietet geringe Latenz, hohe Verf\u00fcgbarkeit und eine konstant klare Anrufqualit\u00e4t. <\/p><\/li><li><p class=\"mb-0\">Verwalten Sie Trunks, Nummern und Routing \u00fcber ein Self-Service-Dashboard und APIs, w\u00e4hrend Sie bestehende Netzbetreiberbeziehungen und die Kontrolle \u00fcber Ihre Daten behalten. <\/p><\/li><li><p>W\u00e4hlen Sie Ihren Netzbetreiber, portieren Sie Nummern nach Ihren Bedingungen und konfigurieren Sie Trunks in Echtzeit. Erweiterte Analysen und Self-Provisioning-Tools geben Ihnen die volle Kontrolle.\u00a0<\/p><\/li><\/ul>\r\n    <\/aside>\r\n\r\n\n\n\n<p class=\"wp-block-paragraph\">Sichern Sie sich nahtlose, skalierbare Voice-Kommunikation mit zuverl\u00e4ssiger PSTN-Konnektivit\u00e4t in Ihrem skalierbaren Voice-Backbone f\u00fcr Ihr Genesys Cloud Contact Center.\u00a0<\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Verwalten Sie Kundenkonversationen in Genesys mit Sinch Elastic SIP-Trunking.<\/strong>\u00a0<\/p>\n\n\n<\/div> <\/div> <\/div> <\/div> \n\n\r\n    <section data-content-type=\"component\" id=\"block-a297d6b460da76093d8fca0373a0c127\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">So nutzen Sie den Sinch Elastic SIP Trunk mit Genesys<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Globale Unternehmen                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Zentralisieren Sie weltweites Voice in einem Netzwerk, behalten Sie Ortsrufnummern und bieten Sie von \u00fcberall konsistente, hochwertige Anrufe.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Saisonale Unternehmen                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Skalieren Sie die Anrufkapazit\u00e4t f\u00fcr Feiertags- oder Reisehochsaisons sofort und skalieren Sie sie anschlie\u00dfend wieder herunter, um zu vermeiden, dass Sie in ruhigeren Zeiten f\u00fcr ungenutzte Leitungen bezahlen.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Genesys-Kunden                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Ersetzen Sie Standard-Voice durch Sinch, um Kosten zu senken, die Anrufqualit\u00e4t zu verbessern und erweiterte Diagnosetools zu erhalten, ohne den Betrieb zu unterbrechen.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Cloud-Migrationen                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Verlagern Sie Ihre Telefonie in die Cloud mit einem erfahrenen Partner, der die Portierung vereinfacht und Umstellungen ohne Ausfallzeiten bietet.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Genesys-Integration mit Sinch: H\u00e4ufig gestellte Fragen <\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-1\">\r\n                                            Welche Vorteile bietet BYOC gegen\u00fcber der Nutzung von Genesys Cloud Voice?                                         <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Mit Bring Your Own Carrier (BYOC) mit Genesys-Integration k\u00f6nnen Sie die Kosten durch bessere Tarife senken, mehr Kontrolle \u00fcber Nummern und Routing erlangen und auf erweiterte Analysen zur Fehlerbehebung zugreifen. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-2\">\r\n                                            Wie ist die Netzwerkzuverl\u00e4ssigkeit und der Support von Sinch im Vergleich zu anderen Netzbetreibern?                                         <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Sinch besitzt ein unabh\u00e4ngiges US-amerikanisches Voice-Netzwerk, das in AWS mit <a href=\"https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\/listing\/4957f0db-407c-4367-a160-86c626423bcf\">Genesys Cloud<\/a> colokalisiert ist. Jeder Kunde erh\u00e4lt direkten 24\/7-NOC-Zugang und Experten-Onboarding.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-3\">\r\n                                            Wie einfach ist es, unsere bestehenden Nummern zu Sinch zu portieren?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Portieren Sie kleine Batches \u00fcber das Dashboard oder \u00fcberlassen Sie Sinch die End-to-End-Abwicklung gro\u00dfer oder komplexer Projekte.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-4\">\r\n                                            Was sind die Voraussetzungen f\u00fcr die Genesys-Integration mit Sinch?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Sie ben\u00f6tigen ein aktives Genesys Cloud-Abonnement und einen Sinch-Vertrag, bei dem <a href=\"https:\/\/sinch.com\/voice\/sip-trunking\/elastic\/\">Elastic SIP-Trunking<\/a> aktiviert ist.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-5\">\r\n                                            Wie funktioniert der Prozess der Genesys-Integration?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Erstellen Sie einen Sinch Elastic SIP Trunk, verkn\u00fcpfen Sie ihn mit Genesys Cloud und beginnen Sie, Anrufe aus der gemeinsamen AWS-Umgebung heraus zu t\u00e4tigen.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-6\">\r\n                                            Welche Sicherheitsfunktionen sind in der Genesys-Integration enthalten?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f9c2d6d5a2cded8cd68e52f98191745e-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f9c2d6d5a2cded8cd68e52f98191745e-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Der Dienst umfasst TLS\/SRTP-Verschl\u00fcsselung, <a href=\"https:\/\/sinch.com\/voice\/security\/stirshaken\/\">STIR\/SHAKEN<\/a>-Compliance, <a href=\"https:\/\/sinch.com\/voice\/e911\/\">E911<\/a>, IP-Zugriffskontrolllisten und <a href=\"https:\/\/sinch.com\/voice\/sip-trunking\/\">SIP-Autorisierung<\/a> f\u00fcr End-to-End-Schutz.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Welche Vorteile bietet BYOC gegen\u00fcber der Nutzung von Genesys Cloud Voice? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Mit Bring Your Own Carrier (BYOC) mit Genesys-Integration k\u00f6nnen Sie die Kosten durch bessere Tarife senken, mehr Kontrolle \u00fcber Nummern und Routing erlangen und auf erweiterte Analysen zur Fehlerbehebung zugreifen. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Wie ist die Netzwerkzuverl\u00e4ssigkeit und der Support von Sinch im Vergleich zu anderen Netzbetreibern? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Sinch besitzt ein unabh\u00e4ngiges US-amerikanisches Voice-Netzwerk, das in AWS mit &lt;a href=&quot;https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\/listing\/4957f0db-407c-4367-a160-86c626423bcf&quot;&gt;Genesys Cloud&lt;\/a&gt; colokalisiert ist. Jeder Kunde erh\u00e4lt direkten 24\/7-NOC-Zugang und Experten-Onboarding.\u00a0&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Wie einfach ist es, unsere bestehenden Nummern zu Sinch zu portieren?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Portieren Sie kleine Batches \u00fcber das Dashboard oder \u00fcberlassen Sie Sinch die End-to-End-Abwicklung gro\u00dfer oder komplexer Projekte.\u00a0&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Was sind die Voraussetzungen f\u00fcr die Genesys-Integration mit Sinch?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Sie ben\u00f6tigen ein aktives Genesys Cloud-Abonnement und einen Sinch-Vertrag, bei dem &lt;a href=&quot;https:\/\/sinch.com\/voice\/sip-trunking\/elastic\/&quot;&gt;Elastic SIP-Trunking&lt;\/a&gt; aktiviert ist.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Wie funktioniert der Prozess der Genesys-Integration?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Erstellen Sie einen Sinch Elastic SIP Trunk, verkn\u00fcpfen Sie ihn mit Genesys Cloud und beginnen Sie, Anrufe aus der gemeinsamen AWS-Umgebung heraus zu t\u00e4tigen.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Welche Sicherheitsfunktionen sind in der Genesys-Integration enthalten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Der Dienst umfasst TLS\/SRTP-Verschl\u00fcsselung, &lt;a href=&quot;https:\/\/sinch.com\/voice\/security\/stirshaken\/&quot;&gt;STIR\/SHAKEN&lt;\/a&gt;-Compliance, &lt;a href=&quot;https:\/\/sinch.com\/voice\/e911\/&quot;&gt;E911&lt;\/a&gt;, IP-Zugriffskontrolllisten und &lt;a href=&quot;https:\/\/sinch.com\/voice\/sip-trunking\/&quot;&gt;SIP-Autorisierung&lt;\/a&gt; f\u00fcr End-to-End-Schutz.&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    \n\n\r\n    <section data-content-type=\"component\"  id=\"form\" class=\"section section-py form-block bg-primary\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-center\">\r\n                <div class=\"col-12 col-lg-8 justify-content-center\">\r\n\r\n                    <div class=\"\">\r\n\r\n\r\n                        <div class=\"form-block-container shadow-lg bg-body px-5 py-7 p-md-9\" data-theme=\"light\">\r\n\r\n                            \r\n\r\n                                <!-- MARKETING CLOUD Form Container -- Start -->\r\n                                <div class=\"marketing-cloud-form-container\">\r\n                                                                            <div class=\"form-content mb-3\">\r\n                                                                                                                                        <p class=\"content-body text-body-color mb-0\"><p class=\"mb-0\"><br><\/p><\/p>\r\n                                                                                    <\/div>\r\n\r\n                                    \r\n\r\n                                    \r\n                                    <iframe\r\n                                        id=\"marketing-cloud-form\"\r\n                                        class=\"marketing-cloud-iframe\"\r\n                                        data-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp,msclkid\"\r\n                                        src=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fsinch.com%2Fde%2Fwp-json%2Fwp%2Fv2%2Fvoice_integrations%2F193077&#038;lang=de&#038;theme=sinch.com\"\r\n                                        title=\"Kontaktformular\"\r\n                                        style=\"width: 100%;\">\r\n                                    <\/iframe>\r\n                                <\/div>\r\n                                <!-- MARKETING CLOUD Container -- Start -->\r\n\r\n\r\n                                                    <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":167972,"template":"","meta":{"_acf_changed":true},"class_list":["post-193077","voice_integrations","type-voice_integrations","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Genesys Elastic SIP-Trunking-Anbieter | Sinch<\/title>\n<meta name=\"description\" content=\"Verbinden Sie Genesys einfach mit Sinch Elastic SIP-Trunking f\u00fcr niedrigere Telekommunikationskosten, bessere Kontrolle und zuverl\u00e4ssiges Voice. Upgraden Sie Ihr Contact Center-Erlebnis noch heute.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Genesys Elastic SIP-Trunking-Anbieter | Sinch\" \/>\n<meta property=\"og:description\" content=\"Verbinden Sie Genesys einfach mit Sinch Elastic SIP-Trunking f\u00fcr niedrigere Telekommunikationskosten, bessere Kontrolle und zuverl\u00e4ssiges Voice. Upgraden Sie Ihr Contact Center-Erlebnis noch heute.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integration-Genesys.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"496\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/\",\"name\":\"Genesys Elastic SIP-Trunking-Anbieter | Sinch\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/SI-Integration-Genesys.png\",\"datePublished\":\"2026-06-19T14:12:13+00:00\",\"description\":\"Verbinden Sie Genesys einfach mit Sinch Elastic SIP-Trunking f\u00fcr niedrigere Telekommunikationskosten, bessere Kontrolle und zuverl\u00e4ssiges Voice. Upgraden Sie Ihr Contact Center-Erlebnis noch heute.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/SI-Integration-Genesys.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/SI-Integration-Genesys.png\",\"width\":800,\"height\":496},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/genesys\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sinch.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Voice Integrations\",\"item\":\"https:\\\/\\\/sinch.com\\\/de\\\/voice\\\/integrations\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Genesys\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/sinch.com\\\/de\\\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch\",\"publisher\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sinch.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\\\/\\\/sinch.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/wearesinch\\\/\",\"https:\\\/\\\/x.com\\\/WeAreSinch\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sinch\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\\\/\\\/www.instagram.com\\\/wearesinch\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Genesys Elastic SIP-Trunking-Anbieter | Sinch","description":"Verbinden Sie Genesys einfach mit Sinch Elastic SIP-Trunking f\u00fcr niedrigere Telekommunikationskosten, bessere Kontrolle und zuverl\u00e4ssiges Voice. Upgraden Sie Ihr Contact Center-Erlebnis noch heute.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/","og_locale":"de_DE","og_type":"article","og_title":"Genesys Elastic SIP-Trunking-Anbieter | Sinch","og_description":"Verbinden Sie Genesys einfach mit Sinch Elastic SIP-Trunking f\u00fcr niedrigere Telekommunikationskosten, bessere Kontrolle und zuverl\u00e4ssiges Voice. Upgraden Sie Ihr Contact Center-Erlebnis noch heute.","og_url":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","og_image":[{"width":800,"height":496,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integration-Genesys.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1 Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/","url":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/","name":"Genesys Elastic SIP-Trunking-Anbieter | Sinch","isPartOf":{"@id":"https:\/\/sinch.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/#primaryimage"},"image":{"@id":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/#primaryimage"},"thumbnailUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integration-Genesys.png","datePublished":"2026-06-19T14:12:13+00:00","description":"Verbinden Sie Genesys einfach mit Sinch Elastic SIP-Trunking f\u00fcr niedrigere Telekommunikationskosten, bessere Kontrolle und zuverl\u00e4ssiges Voice. Upgraden Sie Ihr Contact Center-Erlebnis noch heute.","breadcrumb":{"@id":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/#primaryimage","url":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integration-Genesys.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integration-Genesys.png","width":800,"height":496},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/de\/voice\/integrations\/genesys\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/de\/"},{"@type":"ListItem","position":2,"name":"Voice Integrations","item":"https:\/\/sinch.com\/de\/voice\/integrations\/"},{"@type":"ListItem","position":3,"name":"Genesys"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/de\/#website","url":"https:\/\/sinch.com\/de\/","name":"Sinch","description":"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch","publisher":{"@id":"https:\/\/sinch.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/sinch.com\/de\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/sinch.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/voice_integrations\/193077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/voice_integrations"}],"about":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/types\/voice_integrations"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/media\/167972"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/media?parent=193077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}