{"id":161524,"date":"2025-06-16T09:27:01","date_gmt":"2025-06-16T09:27:01","guid":{"rendered":"https:\/\/sinch.com\/?post_type=scc&#038;p=161524"},"modified":"2025-10-16T09:36:32","modified_gmt":"2025-10-16T09:36:32","slug":"scc-front-page","status":"publish","type":"scc","link":"https:\/\/sinch.com\/de\/der-stand-der-kundenkommunikation\/scc-front-page\/","title":{"rendered":"Der Stand der Kundenkommunikation 2025"},"content":{"rendered":"\n<style>\n@media (min-width: 768px) {\n.hero-front-page h1 {\nfont-size: 60px !important\n}\n}\n<\/style>\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                                            <div>\r\n                                    \r\n                                    <h3 class=\"h4 mb-0\">Was erwartet Sie in diesem exklusiven Bericht?<\/h3>                                <\/div>\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p class=\"mb-0\">Was wollen die Menschen wirklich von einem guten Kundenerlebnis?&nbsp;Haben sie Pr\u00e4ferenzen f\u00fcr Nachrichten, die ihre Gesundheitsversorgung, Online-Eink\u00e4ufe oder pers\u00f6nliche Finanzen betreffen?&nbsp;Machen es die Unternehmen richtig?&nbsp;Machen Sie sich bereit, den derzeitigen Stand der Kundenkommunikation zu erkunden.<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=YXUuBZeXY5s\" class=\"lazy-video-link\" data-lazy-video=\"YXUuBZeXY5s\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"de\" data-thumb=\"https:\/\/img.youtube.com\/vi\/YXUuBZeXY5s\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/YXUuBZeXY5s\/maxresdefault.jpg\" alt=\"The state of customer communications - an introduction\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=YXUuBZeXY5s#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/YXUuBZeXY5s\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/YXUuBZeXY5s\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=YXUuBZeXY5s\",\n    \"name\": \"The state of customer communications - an introduction\",\n    \"description\": \"Are you reaching your customers in the most effective ways? Are you delivering messages that keep them engaged, informed, safe and happy?  Sinch surveyed 2,800 consumers and over 1,600 business leaders from four industries. That gave us a trove of insights for \\u201cThe state of customer communications 2025.\\u201d \\n\\nGet the full report in an ungated, interactive experience and download a free PDF:\\nhttps:\/\/s.sinch.com\/4eT6Xhx\\n\\n\\ud83c\\udfa5 This is the kickoff to our video series unpacking \\u201cThe state of customer communications 2025.\\u201d Watch the full series for more: https:\/\/www.youtube.com\/watch?v=_Vjrgu-ybZI&list=PLDWxiKsSIVPJcUp6nNuz958h2qlGl32sP\",\n    \"uploadDate\": \"2025-07-04T06:32:40+00:00\",\n    \"duration\": \"PT1M14S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock custom-alternating-block bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"400\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/07\/SI-SDCC-PDFReport-DE.png\" class=\"img-fluid\" alt=\"Image for Erkenntnisse erkunden...\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/07\/SI-SDCC-PDFReport-DE.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/07\/SI-SDCC-PDFReport-DE-300x185.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/07\/SI-SDCC-PDFReport-DE-1024x632.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/07\/SI-SDCC-PDFReport-DE-768x474.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">Erkenntnisse erkunden&#8230;<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Holen Sie sich ein PDF-Exemplar von Der Stand der Kundenkommunikation, um die Ergebnisse zu erkunden und jederzeit auf Ratschl\u00e4ge zugreifen zu k\u00f6nnen.&nbsp;Kein Formular ausf\u00fcllen n\u00f6tig.&nbsp;Dieser Bericht geh\u00f6rt sofort Ihnen.<\/p><\/div><div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch-marketing-na.s3.us-east-1.amazonaws.com\/brand\/resources\/Sinch-SCC-2025-DE.pdf\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Bericht herunterladen<\/a>\r\n        <\/div>\r\n        <\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"author":2,"featured_media":159933,"menu_order":0,"template":"pages\/single-scc-front-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-161524","scc","type-scc","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Der Stand der Kundenkommunikation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/de\/der-stand-der-kundenkommunikation\/scc-front-page\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Der Stand der Kundenkommunikation\" \/>\n<meta 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