{"id":161390,"date":"2025-06-16T09:33:00","date_gmt":"2025-06-16T09:33:00","guid":{"rendered":"https:\/\/sinch.com\/?post_type=scc-chapter&#038;p=161390"},"modified":"2025-06-16T09:50:51","modified_gmt":"2025-06-16T09:50:51","slug":"ueber-die-scc-umfrage","status":"publish","type":"scc-chapter","link":"https:\/\/sinch.com\/de\/der-stand-der-kundenkommunikation\/kapitel\/ueber-die-scc-umfrage\/","title":{"rendered":"\u00dcber die &#8222;Umfrage zum Stand der Kundenkommunikation&#8220;"},"content":{"rendered":"\r\n<section data-content-type=\"component\" id=\"block-4407f4b7ea2c923eb88374296443e285\" class=\"section section-table section-py bg-body\" data-theme=\"light\">\r\n    <div class=\"container\">\r\n                    <div class=\"row\">\r\n                <div class=\"col-lg-9\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Aufschl\u00fcsselung der Verbraucherumfrage<\/h2>\r\n                    <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                <div class=\"d-flex flex-column gap-5 gap-md-6 gap-lg-7 mt-6 mt-md-7 mt-lg-9\">\r\n            \n\r\n    <div class=\"table-compare-block align wp-block-acf-table-child\" data-table-active-column=\"\">\r\n    \r\n        \n\n<div class=\"wp-block-table is-style-stripes\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><div class=\"table-compare\" id=\"processed-table-69f107ef9b613\"><div class=\"table-row table-head\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">L\u00e4nder<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Geschlecht<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Geburtsdatum<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Vereinigte Staaten: 25,2 %\u2028\u2028\u2028\u2028\u2028<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Weiblich: 53,4 % \u2028 \u2028<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Vor 1946: 3,0 % \u2028 \u2028 \u2028\u2028<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Indien: 9,4 %\u2028<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">M\u00e4nnlich: 46,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">1946-1964: 31%<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Brasilien: 9,2 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Nicht-bin\u00e4r (oder keine Antwort): 0,4 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">1965-1980: 27.1%<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Vereinigtes K\u00f6nigreich: 9,1 %\u2028<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">1981-1996: 28.6%<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Australien: 9,0 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">1997-2012: 10.3%<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Kanada: 7,4 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Deutschland: 7,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Frankreich: 7,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Mexiko: 5.4 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Singapur: 3,7 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Spanien: 3.7 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Italien: 3,6 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\"><\/div><\/div><\/div><\/div><\/div>\n\n\r\n\r\n        <\/div>\r\n\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n<section data-content-type=\"component\" id=\"block-897f095c30d49e9995fd3521cf75e707\" class=\"section section-table section-py bg-body\" data-theme=\"light\">\r\n    <div class=\"container\">\r\n                    <div class=\"row\">\r\n                <div class=\"col-lg-9\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Aufschl\u00fcsselung im Bereich Gesundheitswesen<\/h2>\r\n                    <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                <div class=\"d-flex flex-column gap-5 gap-md-6 gap-lg-7 mt-6 mt-md-7 mt-lg-9\">\r\n            \n\r\n    <div class=\"table-compare-block align wp-block-acf-table-child\" data-table-active-column=\"\">\r\n    \r\n        \n\n<div class=\"wp-block-table is-style-stripes\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><div class=\"table-compare\" id=\"processed-table-69f107ef9b6d6\"><div class=\"table-row table-head\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Unternehmensgr\u00f6\u00dfe (nach Anzahl der Mitarbeiter)<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Jahresumsatz<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Berufsrollen<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">51 bis 200: 22,8 %\u2028\u2028<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">10 \u2013 50 Mio. $: 25,0 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte der C-Suite: 24 %\u2028<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">201 bis 500: 26,0 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">50 \u2013 100 Mio. $: 26,0 %\u2028<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte auf VP-Ebene: 25 %\u2028<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">501 bis 1 000: 25,2 %\u2028<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">100 \u2013 500 Mio. $: 25,2 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Direktor: 26 %\u2028<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Mehr als 1 000: 26,0 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Mehr als 500 Mio. $: 23,8 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Verwaltung: 25,0 %<\/div><\/div><\/div><\/div><\/div>\n\n\r\n\r\n        <\/div>\r\n\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n<section data-content-type=\"component\" id=\"block-01a2d355a2aa70dd29b65c27267b0fb9\" class=\"section section-table section-py bg-body\" data-theme=\"light\">\r\n    <div class=\"container\">\r\n                    <div class=\"row\">\r\n                <div class=\"col-lg-9\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Aufschl\u00fcsselung der Finanzdienstleistungen<\/h2>\r\n                    <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                <div class=\"d-flex flex-column gap-5 gap-md-6 gap-lg-7 mt-6 mt-md-7 mt-lg-9\">\r\n            \n\r\n    <div class=\"table-compare-block align wp-block-acf-table-child\" data-table-active-column=\"\">\r\n    \r\n        \n\n<div class=\"wp-block-table is-style-stripes\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><div class=\"table-compare\" id=\"processed-table-69f107ef9b749\"><div class=\"table-row table-head\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Unternehmensgr\u00f6\u00dfe (nach Anzahl der Mitarbeiter)<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Jahresumsatz<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Berufsrollen<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">51 bis 200: 25,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">10 \u2013 50 Mio. $: 25,3 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte der C-Suite: 25,5 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">201 bis 500: 24,6 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">50 \u2013 100 Mio. $: 25,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte auf VP-Ebene: 25,1 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">501 bis 1 000: 25,3 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">100 \u2013 500 Mio. $: 25,5 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Direktor: 25,5 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Mehr als 1 000: 25,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Mehr als 500 Mio. $: 24,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Verwaltung: 23,8 %<\/div><\/div><\/div><\/div><\/div>\n\n\r\n\r\n        <\/div>\r\n\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n<section data-content-type=\"component\" id=\"block-3fac7d26805ae82b36e1fbeba025c41d\" class=\"section section-table section-py bg-body\" data-theme=\"light\">\r\n    <div class=\"container\">\r\n                    <div class=\"row\">\r\n                <div class=\"col-lg-9\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Aufschl\u00fcsselung des Einzelhandels<\/h2>\r\n                    <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                <div class=\"d-flex flex-column gap-5 gap-md-6 gap-lg-7 mt-6 mt-md-7 mt-lg-9\">\r\n            \n\r\n    <div class=\"table-compare-block align wp-block-acf-table-child\" data-table-active-column=\"\">\r\n    \r\n        \n\n<div class=\"wp-block-table is-style-stripes\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><div class=\"table-compare\" id=\"processed-table-69f107ef9b7a1\"><div class=\"table-row table-head\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Unternehmensgr\u00f6\u00dfe (nach Anzahl der Mitarbeiter)<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Jahresumsatz<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Berufsrollen<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">51 bis 200: 23,2 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">10- 50 Mio. $: 24,9 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte der C-Suite: 25,9 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">201 bis 500: 24,4 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">50 \u2013 100 Mio. $: 23,2 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte auf VP-Ebene: 23,6 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">501 bis 1 000: 26,6 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">100 \u2013 500 Mio. $: 25,1 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Direktor: 25,9 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Mehr als 1 000: 25,9 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Mehr als 500 Mio. $: 26,8 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Verwaltung: 23,6 %<\/div><\/div><\/div><\/div><\/div>\n\n\r\n\r\n        <\/div>\r\n\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\r\n<section data-content-type=\"component\" id=\"block-63f5a06757416ad0d822c80fa5d45c13\" class=\"section section-table section-py bg-body\" data-theme=\"light\">\r\n    <div class=\"container\">\r\n                    <div class=\"row\">\r\n                <div class=\"col-lg-9\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Aufschl\u00fcsselung der Technologie<\/h2>\r\n                    <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                <div class=\"d-flex flex-column gap-5 gap-md-6 gap-lg-7 mt-6 mt-md-7 mt-lg-9\">\r\n            \n\r\n    <div class=\"table-compare-block align wp-block-acf-table-child\" data-table-active-column=\"\">\r\n    \r\n        \n\n<div class=\"wp-block-table is-style-stripes\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><div class=\"table-compare\" id=\"processed-table-69f107ef9b7ee\"><div class=\"table-row table-head\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Unternehmensgr\u00f6\u00dfe (nach Anzahl der Mitarbeiter)<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Jahresumsatz<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Berufsrollen<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">51 bis 200: 25,5 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">10 \u2013 50 Mio. $: 25,0 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte der C-Suite: 25,4 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">201 bis 500: 24,5 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">50 \u2013 100 Mio. $: 25,5 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">F\u00fchrungskr\u00e4fte auf VP-Ebene: 23,6 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">501 bis 1 000: 25 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">100 \u2013 500 Mio. $: 25,7 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Direktor: 25,9 %<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Mehr als 1 000: 25 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Mehr als 500 Mio. $: 23,8 %<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Verwaltung: 25,1 %<\/div><\/div><\/div><\/div><\/div>\n\n\r\n\r\n        <\/div>\r\n\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>","protected":false},"featured_media":159514,"template":"","meta":{"_acf_changed":false},"class_list":["post-161390","scc-chapter","type-scc-chapter","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Methodik der Umfrage: Der Stand der 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