{"id":62024,"date":"2024-07-08T10:17:06","date_gmt":"2024-07-08T10:17:06","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/sinch-support\/"},"modified":"2026-07-06T14:44:37","modified_gmt":"2026-07-06T14:44:37","slug":"hilfe-center","status":"publish","type":"page","link":"https:\/\/sinch.com\/de\/hilfe-center\/","title":{"rendered":"Sinch Support"},"content":{"rendered":"    <div id=\"announcementBar\" class=\"announcement-bar text-body-color w-100\" data-theme=\"light\" style=\"background-color: #d3d9de;\">\r\n        <div class=\"container\">\r\n            <div class=\"announcement-bar-content content-body fs-xs py-2 text-md-center position-relative\">\r\n                <p class=\"mb-0\">Suchen Sie nach Support f\u00fcr MessageMedia? Sinch MessageMedia ist jetzt Sinch Engage. <a href=\"https:\/\/support.app.sinch.com\">Hier erhalten Sie Hilfe<\/a><\/p>            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">Sinch Support<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h1\">\r\n                                Brauchen Sie Hilfe? Wir sind f\u00fcr Sie da!                              <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p>Erhalten Sie kompetenten Support f\u00fcr alle Sinch-Produkte. Hier finden Sie Leitf\u00e4den, L\u00f6sungen und Kontaktinformationen f\u00fcr Ihren Erfolg.  <\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Brauchen Sie Hilfe? Wir sind f\u00fcr Sie da!\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02-768x568.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-0ea65291db88c3037514c494a0b48be9\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Self-Service <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Sinch Support-Wissensdatenbanken und -Community<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Ihre Wissensquelle f\u00fcr Sinch-Produkte, einschlie\u00dflich Messaging, Verifizierung, Numbers, Voice-API, In-App Voice und Video, UCaaS Voice, Vitelity Portal, Inteliquent-Kundenportal, Sinch Engage, Chatlayer, Contact Pro und viele mehr.  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/community.sinch.com\/\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Zur Support-Wissensdatenbank<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support.png\" class=\"img-fluid\" alt=\"Bild f\u00fcr Sinch Support-Wissensdatenbanken und -Community\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support-1024x713.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support-768x535.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-bf9ab672ff6a1bf25d5682c00e51303e\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Status <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Servicestatus pr\u00fcfen <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"\">Der Status der Sinch-Produkte ist immer aktuell und wird unter <a href=\"https:\/\/status.sinch.com\/\">Sinch Status<\/a> ver\u00f6ffentlicht.\u00a0<\/p><p class=\"mb-0\">Benachrichtigungen \u00fcber geplante Wartungsfenster werden ebenfalls auf dieser Statusseite ver\u00f6ffentlicht. <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/status.sinch.com\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Aktuellen Status anzeigen <\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"316\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status.png\" class=\"img-fluid\" alt=\"Bild f\u00fcr Servicestatus pr\u00fcfen\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status-300x146.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status-1024x499.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status-768x375.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-fb320239738e4fd0b79c8b76017d649a\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Support<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Erreichen Sie unsere Support-Experten <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Ben\u00f6tigen Sie Hilfe vom Sinch-Kundensupport?  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/support.sinch.com\/hc\/en-us\/requests\/new\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Anfrage einreichen<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Photo-Support-02.png\" class=\"img-fluid\" alt=\"Bild f\u00fcr Erreichen Sie unsere Support-Experten\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Photo-Support-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Photo-Support-02-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Photo-Support-02-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Photo-Support-02-768x501.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":56228,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_slug_changed":false,"footnotes":""},"class_list":["post-62024","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sinch Support<\/title>\n<meta name=\"description\" content=\"Brauchen Sie Hilfe? Wir sind f\u00fcr Sie da! Finden Sie die richtigen Informationen f\u00fcr die von Ihnen genutzten Sinch-Produkte, indem Sie unten die entsprechende Ressource ausw\u00e4hlen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/de\/hilfe-center\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sinch Support\" \/>\n<meta property=\"og:description\" content=\"Brauchen Sie Hilfe? Wir sind f\u00fcr Sie da! 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