{"id":190904,"date":"2026-06-08T09:10:44","date_gmt":"2026-06-08T09:10:44","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-festigt-us-marktfuehrerschaft-mit-vollstaendiger-rcs-abdeckung-bei-allen-stufe-1-betreibern\/"},"modified":"2026-06-08T09:10:55","modified_gmt":"2026-06-08T09:10:55","slug":"sinch-festigt-us-marktfuehrerschaft-mit-vollstaendiger-rcs-abdeckung-bei-allen-stufe-1-betreibern","status":"publish","type":"news","link":"https:\/\/sinch.com\/de\/neuigkeiten\/sinch-festigt-us-marktfuehrerschaft-mit-vollstaendiger-rcs-abdeckung-bei-allen-stufe-1-betreibern\/","title":{"rendered":"Sinch festigt US- Marktf\u00fchrerschaft mit vollst\u00e4ndiger RCS-Abdeckung bei allen Stufe-1-Betreibern"},"content":{"rendered":"\n

Building on U.S. and global campaign experience, Sinch now provides brands complete RCS reach in its largest market, in time for the holiday shopping season.<\/p>\n\n

ATLANTA, Georgia and STOCKHOLM, Sweden<\/strong> \u2013 August 18, 2025 \u2013 Sinch AB (publ) (XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, announced that it is live with Rich Communication Services (RCS) for Business with all major Tier-1 U.S. mobile operators. This gives businesses across the U.S., the ability to transform the way they engage with their customers through verified, conversational experiences.<\/p>\n\n

Sinch is leading the transformation to RCS, with products and solutions that seamlessly orchestrate messaging across RCS, SMS, MMS, and WhatsApp with built-in fallback and integration across channels email and voice for a unified, intelligent customer experience.\u202fAs businesses compete for attention during Black Friday and Cyber Monday, RCS for Business gives them a powerful edge, boosting engagement, click-throughs, and purchase decisions through richer, more interactive conversations.<\/p>\n\n

\u201cWe are proud to have been delivering successful RCS campaigns for major American brands for years,\u201d said Julia Fraser, EVP of Americas for Sinch.\u202f \u201cOur proven track record of delivering at scale in the US, combined with our extensive global experience with rich messaging, uniquely positions Sinch as the trusted partner for businesses looking to engage with their customers to create next generation customer engagement experiences.“<\/p>\n\n

With unmatched expertise in navigating complex carrier interactions and ensuring full compliance with industry regulations, Sinch is at the forefront of the RCS revolution \u2013 enabling businesses to deliver personalized, branded, and secure messaging at scale. Leading U.S. brands are already seeing results with Sinch\u2019s RCS capabilities: a large global delivery services company is building trust with verified, branded notifications; a gig economy leader is boosting driver engagement, a financial services provider is building trust, and Enfamil is connecting with parents on a deeper level. \u202f\u201cEvery year we deeply engage with millions of expecting parents to help make them confident, informed, and valued throughout their journey of parenthood,\u201d said Brian Truss, Director of Consumer Engagement at Mead Johnson Nutrition, makers of Enfamil. \u201cOur ability to use RCS to create personalized, rich, interactive messaging has dramatically improved our engagement with parents.\u201d<\/p>\n\n

Sinch is uniquely positioned in the U.S. market, where it\u2019s witnessing firsthand the rapid rise of RCS, now reaching up to 75% of handsets among Sinch customers, fueled in part by Apple\u2019s adoption. As a Leader in the 2025 Gartner\u00ae Magic Quadrant<\/a>\u2122 for CPaaS for the third consecutive year, Sinch powers over 900 billion customer engagements annually, and is trusted by 8 of the 10 largest U.S. tech companies. With Americas driving more than 60% of revenue, Sinch\u2019s momentum is reinforced by its latest State of Customer Communications report<\/a>, which found that 87% of enterprise leaders are familiar with RCS, and 76% of consumers expect multi-channel engagement during peak moments like BF\/CM.<\/p>\n\n

For more information please visit www.sinch.com<\/p>\n\n

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About Sinch:<\/strong><\/p>\n\n

Sinch is pioneering the way the world communicates. More than 175,000 businesses \u2013 including many of the world\u2019s largest tech companies \u2013 rely on Sinch\u2019s Customer Communications Cloud to improve customer experience through mobile messaging, voice, and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO:\u202f Sinch. Learn more at sinch.com<\/p>\n\n

Recent awards\/recognition:<\/strong><\/p>\n\n