{"id":191893,"date":"2026-06-12T20:09:45","date_gmt":"2026-06-12T20:09:45","guid":{"rendered":"https:\/\/sinch.com\/engage\/product-updates\/rcs-launch-2\/"},"modified":"2026-06-12T22:06:46","modified_gmt":"2026-06-12T22:06:46","slug":"rcs-launch","status":"publish","type":"engage_prod_updates","link":"https:\/\/sinch.com\/de\/engage\/product-updates\/rcs-launch\/","title":{"rendered":"RCS in Sinch Engage: Rich, branded Messaging im nativen Posteingang"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">With\u00a0more than\u00a0<a href=\"https:\/\/blog.google\/products\/android\/billion-rcs-messages\/\" target=\"_blank\" rel=\"noreferrer noopener\">a billion RCS messages sent every day<\/a>\u00a0in the US alone,\u00a0and\u00a0businesses\u00a0<a href=\"https:\/\/sinch.com\/de\/customer-stories\/rcs-brings-big-boost-brand-visibility-and-customer-interaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">seeing seven times higher<\/a>\u00a0click-through rates\u00a0with it\u00a0than SMS,\u00a0RCS\u00a0(Rich Communication Services)\u00a0represents\u00a0an enormous\u00a0growth area for\u00a0business messaging.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Starting December 1, RCS will be available across Sinch Engage\u00a0<\/strong>so you can send rich, branded, interactive messages \u2013\u00a0whether you want to send from our web app,\u00a0API, or our\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/integrations\/hubspot\/\">HubSpot integration<\/a>\u00a0(with more integrations to come).\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Here&#8217;s\u00a0an\u00a0overview of\u00a0how\u00a0RCS in\u00a0Sinch\u00a0Engage\u00a0works,\u00a0the value it brings to your customer communications,\u00a0top\u00a0RCS\u00a0use\u00a0cases, and how\u00a0to\u00a0get\u00a0started\u00a0today.<\/p>\n\n<p class=\"wp-block-paragraph\">See how brands <a href=\"https:\/\/sinch.com\/de\/rcs\/chapter\/wie-rcs-kunden-branchenuebergreifend-bindet-informiert-schuetzt-und-zufriedenstellt\/\">across industries<\/a> are using RCS to keep customers engaged, informed, and safe.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>How RCS works in Sinch Engage<\/strong><\/h2>\n\n<h3 class=\"wp-block-heading\"><strong>Sending an\u00a0RCS\u00a0message<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">There are no\u00a0extra\u00a0apps\u00a0to download\u00a0(either for you\u00a0or your message recipients)\u00a0when you send an RCS\u00a0in Sinch Engage.\u00a0RCS messages get\u00a0sent by your carrier just like SMS,\u00a0so\u00a0when\u00a0you&#8217;re\u00a0in\u00a0the Sinch Engage platform,\u00a0sending\u00a0an RCS campaign\u00a0is just as easy as sending\u00a0an\u00a0SMS.\u00a0\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"941\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/Create-an-RCS-message-in-Sinch-Engage-platform-1024x941.png\" alt=\"Oberfl\u00e4che zum Verfassen einer RCS-Rich Card-Nachricht mit Titel, Beschreibung und einer mobilen Vorschau auf der rechten Seite\" class=\"wp-image-173776\" style=\"width:772px;height:auto\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/Create-an-RCS-message-in-Sinch-Engage-platform-1024x941.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/Create-an-RCS-message-in-Sinch-Engage-platform-300x276.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/Create-an-RCS-message-in-Sinch-Engage-platform-768x705.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/Create-an-RCS-message-in-Sinch-Engage-platform-1536x1411.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/Create-an-RCS-message-in-Sinch-Engage-platform.png 1744w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\">Since\u00a0RCS\u00a0messages\u00a0support rich media\u00a0and\u00a0interactive chat\u00a0functionality\u00a0that SMS\u00a0doesn\u2019t,\u00a0you\u2019ll\u00a0find\u00a0additional\u00a0options\u00a0for\u00a0sending\u00a0RCS\u00a0in Sinch Engage\u00a0including:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Choosing your message content type,&nbsp;<strong>Rich Cards<\/strong>&nbsp;or&nbsp;<strong>Text Message<\/strong>&nbsp;\n<ul class=\"wp-block-list\">\n<li>If Rich Cards: Incorporate standalone media, rich card, or carousel\u00a0<\/li>\n\n\n\n<li>If Text Message: Incorporate Up to 2,000 characters and&nbsp;up to four&nbsp;optional&nbsp;button&nbsp;types:&nbsp;\n<ul class=\"wp-block-list\">\n<li>Quick reply\u00a0<\/li>\n\n\n\n<li>Open a URL\u00a0<\/li>\n\n\n\n<li>Call\u00a0a phone number\u00a0<\/li>\n\n\n\n<li>Share a location\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>SMS fallback message: This is what your recipients receive if their device does not support RCS messages.\u00a0\u00a0<\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1002\" height=\"1024\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SMS-fallback-for-RCS-in-Sinch-Engage-1002x1024.png\" alt=\"Oberfl\u00e4che zum Verfassen einer Marketing-Nachricht mit Formularfeldern links und einer mobilen Vorschau rechts\" class=\"wp-image-173782\" style=\"width:781px;height:auto\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SMS-fallback-for-RCS-in-Sinch-Engage-1002x1024.png 1002w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SMS-fallback-for-RCS-in-Sinch-Engage-293x300.png 293w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SMS-fallback-for-RCS-in-Sinch-Engage-768x785.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SMS-fallback-for-RCS-in-Sinch-Engage-1503x1536.png 1503w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SMS-fallback-for-RCS-in-Sinch-Engage.png 1798w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\">To make it even easier for you to learn and visualize\u00a0how RCS works,\u00a0we&#8217;ve\u00a0made a\u00a0quick demo of\u00a0how to send an RCS in Sinch Engage:\u00a0<\/p>\n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=0fT_5iazkso\" class=\"lazy-video-link\" data-lazy-video=\"0fT_5iazkso\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"de\" data-thumb=\"https:\/\/img.youtube.com\/vi\/0fT_5iazkso\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/0fT_5iazkso\/maxresdefault.jpg\" alt=\"How to create and send RCS campaigns | Sinch Engage\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=0fT_5iazkso#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/0fT_5iazkso\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/0fT_5iazkso\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=0fT_5iazkso\",\n    \"name\": \"How to create and send RCS campaigns | Sinch Engage\",\n    \"description\": \"Sinch Engage is your easy, secure, multichannel messaging platform for scaling customer communication across SMS, MMS, WhatsApp \\u2014 and now RCS, too.  \\n\\nIn this short demo, we'll show you how to set up an RCS campaign in Sinch Engage's intuitive platform. \\n\\nBy the end, you'll know how to:\\u202f \\n- Build a rich card carousel with images, descriptions, and buttons \\n- Create a text-based RCS message with interactive buttons as your calls to action\\n- Set up an SMS fallback message for non-RCS enabled devices \\n- Analyze campaign performance with detailed reporting \\n\\nWant to learn more about RCS or explore the Sinch Engage platform further? \\n\\nLearn more about RCS: https:\/\/sinch.com\/engage\/channels\/rcs\/  \\nExplore Sinch Engage (formerly MessageMedia): https:\/\/sinch.com\/engage\/ \\nTalk to our team: https:\/\/sinch.com\/engage\/talk-to-us\/  \\n\\n#RCS #SinchEngage #CustomerEngagement #Messaging \\\"\",\n    \"uploadDate\": \"2025-12-03T15:41:56+00:00\",\n    \"duration\": \"PT1M17S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n<p class=\"wp-block-paragraph\">Compared to SMS, RCS messages offer the benefit\u00a0of being\u00a0<strong>Branded, Verified, Interactive, and Immersive.<\/strong>\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"638\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/RCS-in-Sinch-Engage-product-launch-1024x638.png\" alt=\"Smartphone, das eine branded Messaging-App mit Labels f\u00fcr Branded, Verified, Immersive und Interactive Funktionen zeigt\" class=\"wp-image-173770\" style=\"width:934px;height:auto\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/RCS-in-Sinch-Engage-product-launch-1024x638.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/RCS-in-Sinch-Engage-product-launch-300x187.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/RCS-in-Sinch-Engage-product-launch-768x479.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/RCS-in-Sinch-Engage-product-launch-1536x957.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/RCS-in-Sinch-Engage-product-launch-2048x1277.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\"><strong>RCS is also available in\u00a0HubSpot Workflows<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Using HubSpot for customer communication?\u00a0Our HubSpot integration allows you to\u00a0automate RCS campaigns directly from\u00a0your\u00a0Workflows.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Here\u2019s\u00a0what that means for you:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Capture engagement with rich media<\/strong>\u00a0\u2013 Send interactive RCS messages with images, buttons, and carousels triggered by HubSpot automations.\u00a0<\/li>\n\n\n\n<li><strong>Build trust with verified brand messages<\/strong>\u00a0\u2013 Stand out in the inbox with verified sender IDs.\u00a0<\/li>\n\n\n\n<li><strong>Optimize with real-time insights<\/strong>\u00a0\u2013 Track reads, clicks, and replies directly\u00a0in\u00a0HubSpot.\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Shrewsbury College,\u00a0a leading UK college and one of our valued customers,\u00a0is already using RCS\u00a0via the\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/integrations\/hubspot\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sinch Engage &amp; HubSpot integration<\/a>\u00a0to\u00a0promote upcoming courses, apprenticeships, and qualification exams.\u00a0They have seen an improvement\u00a0in key metrics\u00a0like\u00a0increased\u00a0applications,\u00a0and improved student\u00a0engagement\u00a0and\u00a0response times, while\u00a0simultaneously\u00a0reducing\u00a0administrative\u00a0burden.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019ve built some really complex workflows,\u201d says Miles Porton, Shrewsbury College\u2019s Website Coordinator. \u201cBefore Sinch Engage, if a student\u00a0didn\u2019t\u00a0respond to an email, we\u00a0didn\u2019t\u00a0have an alternative communication channel. Now we can trigger a text or RCS message as a follow-up, which keeps the conversation going.\u201d\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"635\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI__Engage-Customer-Story-Handsets_Shrewsbury-College-1024x635.png\" alt=\"Drei mobile Bildschirme, die eine RCS-Nachricht vom Shrewsbury College mit einem Karussell von Bildungsoptionen zeigen\" class=\"wp-image-172369\" style=\"width:726px;height:auto\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI__Engage-Customer-Story-Handsets_Shrewsbury-College-1024x635.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI__Engage-Customer-Story-Handsets_Shrewsbury-College-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI__Engage-Customer-Story-Handsets_Shrewsbury-College-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI__Engage-Customer-Story-Handsets_Shrewsbury-College-1208x748.png 1208w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI__Engage-Customer-Story-Handsets_Shrewsbury-College-784x486.png 784w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI__Engage-Customer-Story-Handsets_Shrewsbury-College.png 1296w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\">Read more about how\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/customer-stories\/shrewsbury-college\/\" target=\"_blank\" rel=\"noreferrer noopener\">Shrewsbury College uses\u00a0Sinch Engage with\u00a0HubSpot<\/a>\u00a0for SMS &amp; RCS\u00a0or explore our\u00a0app\u00a0yourself\u00a0in the\u00a0<a href=\"https:\/\/ecosystem.hubspot.com\/marketplace\/listing\/sinch-engage-sms\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot App marketplace<\/a>.\u00a0\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>The value of\u00a0RCS<\/strong>: <strong>More\u00a0engagement\u00a0and conversions<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">RCS\u2019s rich, interactive nature allows you to turn every conversation into a more visual, trusted, and measurable experience.\u00a0With\u00a0RCS\u00a0now live\u00a0in Sinch Engage, that means\u00a0our\u00a0users instantly\u00a0benefit\u00a0from\u00a0four key value pillars:\u00a0<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong> Branded messaging without an\u00a0additional\u00a0app<\/strong>. Send high-impact messages with your logo, images, and action buttons \u2013 all delivered straight to your customer\u2019s inbox in the same way\u00a0you\u2019d\u00a0send an SMS.\u00a0\u00a0<\/li>\n\n\n\n<li><strong>Visual, engaging conversations that convert<\/strong>. Turn one-way messages into interactive threads with carousels, suggested replies, and clickable CTAs, which invite your reader to read, respond, and engage more.\u00a0<\/li>\n\n\n\n<li><strong>Built to fit your stack and scale<\/strong>. Whether through Sinch\u00a0Engage\u2019s\u00a0no-code builder,\u00a0<a href=\"https:\/\/sinch.com\/de\/apis\/messaging\/rcs\/\">via\u00a0the\u00a0Engage\u00a0API<\/a>, or\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">our integrations<\/a>, RCS flexes to meet your volume, automation, and compliance needs.\u00a0<\/li>\n\n\n\n<li><strong>Verified and\u00a0secure<\/strong>. Every\u00a0branded\u00a0message\u00a0is sent from your verified RCS\u00a0Agent. Plus,\u00a0<strong>SMS fallback<\/strong>\u00a0ensures you always reach your customers no matter what<\/li>\n<\/ol>\n    <div data-content-type=\"longform\"  class=\"callout text-body-color px-5 py-6 px-md-6 px-lg-7 py-md-7 longform-spacings rounded-lg bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"content-body\"> <p class=\"mb-0\">Explore&nbsp;RCS&nbsp;in&nbsp;Sinch Engage on our&nbsp;<a href=\"https:\/\/sinch.com\/de\/engage\/channels\/rcs\/\" target=\"_blank\" rel=\"noopener noreferrer\">RCS product page<\/a>&nbsp;or in&nbsp;our&nbsp;<a href=\"https:\/\/support.app.sinch.com\/hc\/en-us\/categories\/11844926892047-RCS-Rich-Communication-Services\" target=\"_blank\" rel=\"noopener noreferrer\">support center<\/a>.&nbsp;<\/p><\/div>\r\n    <\/div>\r\n\n<h2 class=\"wp-block-heading\"><strong>RCS use cases<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">So many\u00a0customer conversations can\u00a0benefit\u00a0from\u00a0rich media and\u00a0interactivity &#8211; but\u00a0the reality is\u00a0that many messages\u00a0get\u00a0sent as text-only\u00a0SMS due to cost, deliverability,\u00a0or\u00a0operational reasons\u00a0(like\u00a0assuming you need to download another app).<\/p>\n\n<p class=\"wp-block-paragraph\">With\u00a0RCS\u00a0now available\u00a0in\u00a0Sinch\u00a0Engage\u2019s\u00a0secure\u00a0messaging platform,\u00a0you\u00a0can\u00a0easily\u00a0incorporate eye-catching\u00a0media, carousels, and\u00a0suggested replies\u00a0into\u00a0your\u00a0existing\u00a0SMS\u00a0strategy\u00a0\u2013\u00a0delighting\u00a0your customers and\u00a0increasing\u00a0engagement right from the same platform you send SMS.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Handset-RCS-Business-API-01-1024x672.png\" alt=\"Chat-Oberfl\u00e4che, auf der ein Nutzer ein Spicy Mac &amp; Cheese-Rezept von Urban Field Market ausw\u00e4hlt, um Zutaten und eine Einkaufen-Schaltfl\u00e4che zu sehen\" class=\"wp-image-171864\" style=\"width:686px;height:auto\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Handset-RCS-Business-API-01-1024x672.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Handset-RCS-Business-API-01-300x197.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Handset-RCS-Business-API-01-768x504.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Handset-RCS-Business-API-01.png 1296w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\">Here are a few\u00a0example\u00a0RCS\u00a0use\u00a0cases\u00a0you can now explore in Sinch Engage\u00a0that can\u00a0immediately\u00a0drive more\u00a0ROI out of business texting:\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>RCS for promotional messages<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Drive more engagement for your\u00a0marketing messages with engaging visuals and tappable CTAs:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Offers, discounts, product updates\u00a0<\/li>\n\n\n\n<li>Campaigns and launches\u00a0<\/li>\n\n\n\n<li>Reminders to complete a purchase (e.g., abandoned cart)\u00a0<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>RCS for reliable transactional updates<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Deliver\u00a0important,\u00a0timely\u00a0information\u00a0with\u00a0more\u00a0clarity\u00a0and brand presence:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Fraud or security alerts\u00a0<\/li>\n\n\n\n<li>Confirmations (tickets, appointments, purchases)\u00a0<\/li>\n\n\n\n<li>Travel, delivery, or service updates\u00a0<\/li>\n\n\n\n<li>Account or product updates\u00a0<\/li>\n\n\n\n<li>Feedback\u00a0requests or news alerts\u00a0<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>RCS for secure authentication (OTP &amp; 2FA)<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Send trusted, branded verification messages customers can act on instantly:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>OTP \/ 2FA\u00a0<\/li>\n\n\n\n<li>Password resets\u00a0<\/li>\n\n\n\n<li>Online transaction approvals\u00a0<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>RCS messaging availability and how to get started<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">With this product launch,\u00a0RCS\u00a0is now\u00a0available in\u00a0the Sinch Engage platform\u00a0across\u00a0most\u00a0of\u00a0our core regions\u00a0including\u00a0<strong>US, UK, Germany, Spain, and France<\/strong>.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Pricing and functionality\u00a0is\u00a0tailored to each market\u2019s plan structure:\u00a0Explore\u00a0our\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/channels\/rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">RCS overview page<\/a>\u00a0for more\u00a0FAQs\u00a0and feature highlights,\u00a0or\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/mit-einem-experten-sprechen\/\" target=\"_blank\" rel=\"noreferrer noopener\">talk to one of our experts<\/a>\u00a0if you have questions about regional availability.\u00a0\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Whenever\u00a0you\u2019re\u00a0ready to go, our team will walk you through every step. The process itself is simple:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Submit your\u00a0RCS Agent Registration inside\u00a0Sinch\u00a0Engage\u00a0<\/li>\n\n\n\n<li>Complete carrier\u00a0and\u00a0Google approval\u00a0<\/li>\n\n\n\n<li>Confirm RCS terms and pricing\u00a0<\/li>\n\n\n\n<li>Start sending rich messages\u00a0(no developer needed)\u00a0<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Getting started with RCS<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Here\u2019s\u00a0a quick video overview for RCS registration\u00a0\u2013 from RCS Agent setup to sending your first test message in five minutes:\u00a0<\/p>\n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=_1Lrcfpl7Bs\" class=\"lazy-video-link\" data-lazy-video=\"_1Lrcfpl7Bs\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"de\" data-thumb=\"https:\/\/img.youtube.com\/vi\/_1Lrcfpl7Bs\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/_1Lrcfpl7Bs\/maxresdefault.jpg\" alt=\"How to register your RCS Agent in Sinch Engage in five minutes\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=_1Lrcfpl7Bs#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/_1Lrcfpl7Bs\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/_1Lrcfpl7Bs\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=_1Lrcfpl7Bs\",\n    \"name\": \"How to register your RCS Agent in Sinch Engage in five minutes\",\n    \"description\": \"With Sinch Engage, you can setup and send test messages from your RCS agent in less than five minutes. \\n\\nCurious what RCS Agent registration actually entails? This step-by-step tutorial covers it all - from creating your agent to submitting it for approval. Follow along to learn how to:  \\n\\n- Create an RCS agent in Sinch Engage  \\n- Customize your agent's profile with your brand's information  \\n- Define message triggers and user interactions  \\n- Configure country-specific requirements  \\n- Submit your agent for approval  \\n- Add test numbers to your agent  \\n \\nWant to learn more about this feature or explore the Sinch Engage platform? \\nLearn more about RCS: https:\/\/sinch.com\/engage\/channels\/rcs\/  \\nExplore Sinch Engage (formerly MessageMedia): https:\/\/sinch.com\/engage\/ \\nTalk to our team: https:\/\/sinch.com\/engage\/talk-to-us\/  \\n\\n#rcs  #SinchEngage #customerengagement  #messaging\",\n    \"uploadDate\": \"2025-12-03T15:25:00+00:00\",\n    \"duration\": \"PT4M10S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n<h2 class=\"wp-block-heading\"><strong>Ready\u00a0to add RCS to your customer engagement strategy?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">RCS is one of the fastest-growing messaging channels in the world\u00a0today\u00a0and\u00a0it\u2019s\u00a0currently the\u00a0<em>best<\/em>\u00a0way to stand out in the native inbox (where customer attention is highest). And\u00a0with this product update,\u00a0it\u2019s\u00a0easier than ever to bring it into your\u00a0existing messaging workflows\u00a0with Sinch Engage.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Start your RCS journey:\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/mit-einem-experten-sprechen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Connect with our team<\/a>\u00a0to discuss your goals and next steps, or\u00a0<a href=\"https:\/\/app.sinch.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">get started<\/a>\u00a0now by\u00a0exploring our\u00a0messaging\u00a0platform\u00a0yourself.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With\u00a0more than\u00a0a billion RCS messages sent every day\u00a0in the US alone,\u00a0and\u00a0businesses\u00a0seeing seven times higher\u00a0click-through rates\u00a0with it\u00a0than SMS,\u00a0RCS\u00a0(Rich Communication Services)\u00a0represents\u00a0an enormous\u00a0growth area for\u00a0business messaging.\u00a0\u00a0 Starting December 1, RCS will be available across Sinch Engage\u00a0so you can send rich, branded, interactive messages \u2013\u00a0whether you want to send from our web app,\u00a0API, or our\u00a0HubSpot integration\u00a0(with more integrations to [&hellip;]<\/p>\n","protected":false},"featured_media":162216,"template":"","meta":{"_acf_changed":false},"class_list":["post-191893","engage_prod_updates","type-engage_prod_updates","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RCS in Sinch Engage: Rich, branded Messaging im nativen Posteingang<\/title>\n<meta name=\"description\" content=\"Sinch Engage unterst\u00fctzt jetzt RCS. 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