{"id":187144,"date":"2026-05-27T02:52:20","date_gmt":"2026-05-27T02:52:20","guid":{"rendered":"https:\/\/sinch.com\/engage\/product-updates\/netsuite-assistent-fur-kunstliche-intelligenz\/"},"modified":"2026-06-07T13:50:24","modified_gmt":"2026-06-07T13:50:24","slug":"netsuite-assistent-fur-kunstliche-intelligenz","status":"publish","type":"engage_prod_updates","link":"https:\/\/sinch.com\/de\/engage\/product-updates\/netsuite-assistent-fur-kunstliche-intelligenz\/","title":{"rendered":"NetSuite-Assistent f\u00fcr k\u00fcnstliche Intelligenz: Lassen Sie k\u00fcnstliche Intelligenz die Nachverfolgung \u00fcbernehmen\u00a0"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Was ist\u00a0neu beim NetSuite-Assistenten f\u00fcr k\u00fcnstliche Intelligenz<\/strong>\u00a0<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. K\u00fcnstliche Intelligenz liest die Nachricht und schl\u00e4gt eine Aktion vor<\/strong>\u00a0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn ein Kunde per SMS antwortet, liest der Assistent f\u00fcr k\u00fcnstliche Intelligenz die Nachricht und\u00a0zeigt\u00a0eine relevante Aktion an, wie das Verschieben eines Termins oder das Erstellen eines Support-Tickets, je nachdem, was\u00a0angefragt\u00a0wird.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"649\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Suggested-Actions-1024x649.png\" alt=\"Sinch Engage conversation view with a Suggested Actions panel open, showing two AI-detected actions: a request to reschedule an appointment and a product issue flagged for a support case, each with a Review button.\" class=\"wp-image-187055\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Suggested-Actions-1024x649.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Suggested-Actions-300x190.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Suggested-Actions-768x487.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Suggested-Actions-1536x973.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Suggested-Actions.png 1752w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Sie \u00fcberpr\u00fcfen, bearbeiten und genehmigen<\/strong>\u00a0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bevor etwas passiert, behalten Sie die Kontrolle. \u00dcberpr\u00fcfen Sie die vorgeschlagene Aktion, bearbeiten Sie sie bei Bedarf und best\u00e4tigen Sie.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"654\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Reschedule-Proposal-1024x654.png\" alt=\"Sinch Engage Suggested Actions panel showing an AI-generated proposal to move an appointment from Thursday 10:00\u201311:00 AM to 4:00\u20135:00 PM, with the original time crossed out, the new time highlighted in green, and Edit and Approve buttons.\" class=\"wp-image-187068\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Reschedule-Proposal-1024x654.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Reschedule-Proposal-300x192.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Reschedule-Proposal-768x491.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Reschedule-Proposal-1536x982.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Engage-AI-Reschedule-Proposal.png 1740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Die k\u00fcnstliche Intelligenz f\u00fchrt es aus<\/strong>\u00a0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sobald genehmigt, schlie\u00dft der Assistent die Aufgabe in NetSuite ab. Keine zus\u00e4tzlichen Schritte, kein\u00a0Wechseln\u00a0zwischen Datens\u00e4tzen.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Bereit, ein Konto zu erstellen?<\/strong>\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Der NetSuite-Assistent mit k\u00fcnstlicher Intelligenz ist jetzt f\u00fcr alle Sinch Engage NetSuite-Nutzer verf\u00fcgbar.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eine Schritt-f\u00fcr-Schritt-Anleitung finden Sie in unseren\u00a0<a href=\"https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/14505482935311-NetSuite-AI-messaging-features-in-Netsuite\" target=\"_blank\" rel=\"noreferrer noopener\">Support-Dokumenten<\/a>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Noch kein Kunde von Sinch Engage?\u00a0<a href=\"https:\/\/sinch.com\/de\/engage\/demo-buchen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wenden Sie sich an unser Team<\/a>.\u00a0<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Was ist\u00a0neu beim NetSuite-Assistenten f\u00fcr k\u00fcnstliche Intelligenz\u00a0 1. K\u00fcnstliche Intelligenz liest die Nachricht und schl\u00e4gt eine Aktion vor\u00a0 Wenn ein Kunde per SMS antwortet, liest der Assistent f\u00fcr k\u00fcnstliche Intelligenz die Nachricht und\u00a0zeigt\u00a0eine relevante Aktion an, wie das Verschieben eines Termins oder das Erstellen eines Support-Tickets, je nachdem, was\u00a0angefragt\u00a0wird.\u00a0 2. Sie \u00fcberpr\u00fcfen, bearbeiten und genehmigen\u00a0 [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-187144","engage_prod_updates","type-engage_prod_updates","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NetSuite-Assistent mit k\u00fcnstlicher Intelligenz: Lassen Sie k\u00fcnstliche Intelligenz das Follow-up \u00fcbernehmen | Sinch<\/title>\n<meta name=\"description\" content=\"Sinch Engage liest jetzt eingehende SMS-Antworten in NetSuite und schl\u00e4gt Aktionen vor, wie z. 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