{"id":170031,"date":"2025-11-19T16:33:39","date_gmt":"2025-11-19T16:33:39","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage_integrations&#038;p=170031"},"modified":"2026-05-27T14:47:25","modified_gmt":"2026-05-27T14:47:25","slug":"microsoft-dynamics-365","status":"publish","type":"engage_integrations","link":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/","title":{"rendered":"Microsoft Dynamics 365"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Integration von Microsoft Dynamics-Textnachrichten<\/h2>\n\n\n\n<p>Mit dieser\u00a0<a href=\"https:\/\/appsource.microsoft.com\/en-ie\/product\/dynamics-365\/wirelesstrading1594763249853.sms_for_dynamics\" target=\"_blank\" rel=\"noreferrer noopener\">Integration von SMS in Microsoft Dynamics<\/a>\u00a0von Sinch Engage (ehemals\u00a0MessageMedia) k\u00f6nnen Ihre Vertriebs-, Service- und Betriebsteams schneller reagieren, Follow-ups automatisieren und jede Kundenkonversation organisiert halten.\u00a0\u00a0<\/p>\n\n\n\n<p>Versenden und empfangen Sie SMS und RCS direkt aus einem beliebigen Datensatz in Dynamics 365, wobei jede Nachricht automatisch in der Entit\u00e4ts-Zeitleiste protokolliert wird.\u00a0<\/p>\n\n\n\n<p>Die wichtigsten Vorteile dieser Integration:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In wenigen Minuten einrichten und in Echtzeit mit Kunden interagieren, ohne Dynamics zu verlassen\u00a0<\/li>\n\n\n\n<li>Aus jedem Kontakt-, Lead- oder Firmendatensatz SMS und RCS versenden\u00a0<\/li>\n\n\n\n<li>KI-gest\u00fctzte Antwortvorschl\u00e4ge basierend auf dem aktuellen Gespr\u00e4chskontext\u00a0<\/li>\n\n\n\n<li>Einfache Nachverfolgung aller Mitteilungen in der Zeitleiste Ihrer Entit\u00e4t\u00a0<\/li>\n\n\n\n<li>Erreichen Sie eine gro\u00dfe Zielgruppe durch SMS-Massenversand mit personalisierten Vorlagen\u00a0<\/li>\n\n\n\n<li>Zwei-Wege-Chat \u00fcber einen einheitlichen Posteingang in Dynamics\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Contact-Timeline-1024x485.png\" alt=\"\" class=\"wp-image-187017\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Contact-Timeline-1024x485.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Contact-Timeline-300x142.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Contact-Timeline-768x364.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Contact-Timeline-1536x727.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Contact-Timeline-2048x970.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Senden und empfangen Sie SMS direkt von Microsoft Dynamics aus und verfolgen Sie diese in der Zeitleiste Ihres Unternehmens.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"898\" height=\"639\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Screenshot-Dynamics-Provider-Sinch.jpg\" alt=\"Microsoft Dynamics 365 SMS provider selection screen with Sinch selected and highlighted\" class=\"wp-image-187286\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Screenshot-Dynamics-Provider-Sinch.jpg 898w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Screenshot-Dynamics-Provider-Sinch-300x213.jpg 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Screenshot-Dynamics-Provider-Sinch-768x546.jpg 768w\" sizes=\"(max-width: 898px) 100vw, 898px\" \/><\/figure>\n\n\n\n<p><strong>Versenden Sie SMS aus Customer Insights-Kampagnen mit Sinch als Ihrem Anbieter<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"449\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-SMS-Template-1024x449.png\" alt=\"New SMS Template form in Microsoft Dynamics 365 named &quot;Appointment Reminder,&quot; with a message body using a contact account name merge field and Sender ID set to Support Team.\" class=\"wp-image-187030\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-SMS-Template-1024x449.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-SMS-Template-300x131.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-SMS-Template-768x337.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-SMS-Template-1536x673.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-SMS-Template-2048x898.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Seien Sie konsistent und effizient mit personalisierten SMS-Vorlagen<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-PowerAutomate-Flow-1024x413.png\" alt=\"\" class=\"wp-image-187036\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-PowerAutomate-Flow-1024x413.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-PowerAutomate-Flow-300x121.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-PowerAutomate-Flow-768x310.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-PowerAutomate-Flow-1536x620.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-PowerAutomate-Flow-2048x826.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Hinzuf\u00fcgen von automatisierten SMS zu Workflows, um rechtzeitige Benachrichtigungen wie Rechnungs- und Zahlungserinnerungen zu versenden<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"493\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Conversations-Inbox-1024x493.png\" alt=\"\" class=\"wp-image-187042\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Conversations-Inbox-1024x493.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Conversations-Inbox-300x144.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Conversations-Inbox-768x370.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Conversations-Inbox-1536x739.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-Conversations-Inbox-2048x986.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Antworten Sie sofort \u00fcber einen einheitlichen, Chat-\u00e4hnlichen Posteingang in Dynamics.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-AI-Enhancements-1024x534.png\" alt=\"AI Enhancements dropdown menu open in the Sinch Engage SMS composer, showing options including Improve writing, Make longer, Make shorter, Simplify language, Fix spelling and grammar, and Change tone.\" class=\"wp-image-187048\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-AI-Enhancements-1024x534.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-AI-Enhancements-300x156.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-AI-Enhancements-768x400.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-AI-Enhancements-1536x801.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Diagram-Dynamics365-AI-Enhancements.png 1746w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Entwerfen Sie Antworten in Sekundenschnelle mit KI-gest\u00fctzten Vorschl\u00e4gen im Unterhaltungs-Posteingang.<\/strong><\/p>\n\n\n<\/div> <\/div> <\/div> <\/div> \n\n\r\n    <section data-content-type=\"component\" id=\"block-c7b5e5f667daac6dab33b7dcbb18c071\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">MICROSOFT-\u00d6KOSYSTEM <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Weitere M\u00f6glichkeiten zur Nutzung von Sinch mit Microsoft<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <a href=\"https:\/\/marketplace.microsoft.com\/en-us\/product\/sinchswedenab1673479633311.sinch_custom_channel?tab=Overview\" class=\"card-link text-decoration-none \" title=\"SMS f\u00fcr Customer Insights \">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                SMS f\u00fcr Customer Insights                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    F\u00fcgen Sie SMS als nativen Kanal in Microsoft Customer Insights Journeys hinzu. L\u00f6sen Sie basierend auf Kundenverhalten automatisierte Nachrichten aus, aktivieren Sie First-Party-Daten zur Personalisierung und verfolgen Sie die Interaktion, ohne die Plattform zu verlassen.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">SMS f\u00fcr Customer Insights abrufen <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <a href=\"https:\/\/learn.microsoft.com\/en-us\/connectors\/sinch\/\" class=\"card-link text-decoration-none \" title=\"Sinch Power Automate-Connector\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sinch Power Automate-Connector                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Versenden Sie SMS, MMS und RCS aus Power Automate-Flows. L\u00f6sen Sie Nachrichten basierend auf jedem beliebigen Event in Ihrem Microsoft-Stack aus, automatisieren Sie mehrstufige Workflows und verbinden Sie Sinch mit Hunderten von anderen Apps.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Erfahren Sie mehr auf Microsoft Learn <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-710ce4dd575c462f9c2f0977453e858d\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Anwendungsf\u00e4lle f\u00fcr Microsoft Dynamics-Textnachrichten<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Wie Unternehmen Microsoft Dynamics SMS mit Sinch Engage nutzen<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture.png\" class=\"rounded-0\" alt=\"Bild f\u00fcr Mehr Umsatz\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Mehr Umsatz                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Setzen Sie sich mit Leads per SMS in Verbindung und bieten Sie Links zu Ihrer Website oder Ihrem Kalender an, um die Konversation in Gang zu halten und Ihren Verkaufszyklus zu beschleunigen.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support.png\" class=\"rounded-0\" alt=\"Bild f\u00fcr Kundenservice\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Kundenservice                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Verringern Sie die Wartezeiten f\u00fcr Anrufe, indem Sie Zwei-Wege-Kommunikation zwischen Kunden und Ihrem Support-Team erm\u00f6glichen.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Order-Management.png\" class=\"rounded-0\" alt=\"Bild f\u00fcr Sendungsverfolgung\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Order-Management.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Order-Management-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Order-Management-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Order-Management-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sendungsverfolgung                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Halten Sie Ihre Kunden auf dem Laufenden, reduzieren Sie die Zahl der verlorenen Pakete und sorgen Sie f\u00fcr eine erfolgreiche Zustellung mit automatischen SMS-Nachverfolgungsbenachrichtigungen.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-034535008e3ae4963594e58e53f407b1\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Warum Sinch Engage<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Die beste Microsoft Dynamics SMS-Integration f\u00fcr wachsende Teams<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-wand.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Einfache Einrichtung                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Mit ein paar Klicks k\u00f6nnen Sie loslegen. Sie k\u00f6nnen es sogar gratis testen \u2013 keine Verpflichtungen, keine Kreditkarte erforderlich.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/handshake.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ausgezeichneter Kundensupport                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Wir sind immer f\u00fcr Sie da\u00a0\u2013 mit einem 24\/7-Live-Chat und E-Mail-Support (den Sie anderswo nicht bekommen).                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-grid.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Herausragende Zustellbarkeit                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Wir verf\u00fcgen \u00fcber ein globales Netzwerk mit \u00fcber 600 direkten Betreiber-Verbindungen, so dass Sie \u00fcberall zuverl\u00e4ssig versenden k\u00f6nnen.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sicher und konform                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Tier-1-Sicherheitsfunktionen, vom Betreiber genehmigte Nachrichten\u00fcbermittlung und vollst\u00e4ndige DSGVO- &amp; TCP-Compliance.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                        <div class=\"\">\r\n        <div class=\"row justify-content-center\">\r\n                            <div class=\"col-lg-5 d-none d-lg-block\">\r\n                    <div class=\"position-relative h-100\">\r\n                        <img decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/cta\/cta-banner-engage.jpg\" alt=\"Call To Action Graphic\" class=\"cta-image w-100 h-100 rounded-lg\" width=\"100%\" height=\"100%\">\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n                        <div class=\"col-12 col-lg-7\">\r\n                <div class=\"cta bg-primary rounded-lg px-5 py-7 p-md-9\">\r\n                                            <div class=\"d-flex flex-column gap-5\">\r\n                                                        <div class=\"h4 fw-bold mb-0\">\r\n                                Bringen Sie mit Sinch Engage Echtzeit- und automatisierte SMS in Microsoft Dynamics. Einfach loslegen &#8211; kein Code erforderlich.                            <\/div>\r\n                            \r\n      <div class=\"btn-group\">\r\n        <a href=\"https:\/\/sinch.com\/de\/engage\/demo-buchen\/?q_showExperience=experience-1748541585392\"  class=\"btn btn-secondary btn-lg btn-animated text-nowrap \" >Demo buchen<\/a>\r\n      <\/div>                        <\/div>\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n                <\/div>\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-d924b1dc14673380b9641dac875557d0\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Wie man die Integration nutzt<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Microsoft Dynamics SMS und RCS in wenigen Minuten einrichten<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Mit unserer einfachen, codefreien Einrichtung k\u00f6nnen Sie Microsoft Dynamics SMS schnell in Betrieb nehmen &#8211; mit voller Konformit\u00e4t und optimalen Versandraten vom ersten Tag an.<\/p><\/div>\r\n                            \r\n                            \r\n                                                                <div class=\"accordion accordion-widget d-flex flex-column gap-3 m-0\" id=\"accordion-block-d924b1dc14673380b9641dac875557d0\">\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-d924b1dc14673380b9641dac875557d0-1\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4\"\r\n                                                        data-counter=\"1\"\r\n                                                        data-bs-target=\"#collapse-block-d924b1dc14673380b9641dac875557d0-1\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"true\"\r\n                                                        aria-controls=\"collapse-block-d924b1dc14673380b9641dac875557d0-1\">\r\n                                                        <span class=\"h6 mb-0\">Schritt 1: Verbinden Sie Ihre Konten<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-d924b1dc14673380b9641dac875557d0-1\"\r\n                                                    class=\"accordion-collapse collapse show\"\r\n                                                    aria-labelledby=\"heading-block-d924b1dc14673380b9641dac875557d0-1\"\r\n                                                    data-bs-parent=\"#accordion-block-d924b1dc14673380b9641dac875557d0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Installieren Sie die Sinch Engage App aus dem Microsoft Dynamics Marketplace und authentifizieren Sie Ihre Konten mit einer Ein-Klick-Integration. <\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-d924b1dc14673380b9641dac875557d0-2\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"2\"\r\n                                                        data-bs-target=\"#collapse-block-d924b1dc14673380b9641dac875557d0-2\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-d924b1dc14673380b9641dac875557d0-2\">\r\n                                                        <span class=\"h6 mb-0\">Schritt 2: Richten Sie Ihre Nummer ein<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-d924b1dc14673380b9641dac875557d0-2\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-d924b1dc14673380b9641dac875557d0-2\"\r\n                                                    data-bs-parent=\"#accordion-block-d924b1dc14673380b9641dac875557d0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">W\u00e4hlen Sie zwischen lokalen, geb\u00fchrenfreien oder Kurzwahlnummern. Wir k\u00fcmmern uns um die Registrierung beim Betreiber und die Validierung und bieten 24\/7-Support. <\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-d924b1dc14673380b9641dac875557d0-3\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"3\"\r\n                                                        data-bs-target=\"#collapse-block-d924b1dc14673380b9641dac875557d0-3\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-d924b1dc14673380b9641dac875557d0-3\">\r\n                                                        <span class=\"h6 mb-0\">Schritt 3: Erstellen Sie Ihre Workflows<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-d924b1dc14673380b9641dac875557d0-3\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-d924b1dc14673380b9641dac875557d0-3\"\r\n                                                    data-bs-parent=\"#accordion-block-d924b1dc14673380b9641dac875557d0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Erstellen Sie automatisierte SMS &amp; MMS-Workflows in Microsoft Dynamics, mit vorgefertigten Vorlagen f\u00fcr g\u00e4ngige Anwendungsf\u00e4lle.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-d924b1dc14673380b9641dac875557d0-4\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"4\"\r\n                                                        data-bs-target=\"#collapse-block-d924b1dc14673380b9641dac875557d0-4\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-d924b1dc14673380b9641dac875557d0-4\">\r\n                                                        <span class=\"h6 mb-0\">Schritt 4: Starten Sie Ihre Kampagne<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-d924b1dc14673380b9641dac875557d0-4\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-d924b1dc14673380b9641dac875557d0-4\"\r\n                                                    data-bs-parent=\"#accordion-block-d924b1dc14673380b9641dac875557d0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Testen Sie Ihre Einrichtung mit einem kleinen Segment und skalieren Sie dann auf Ihre gesamte Zielgruppe, mit Vertrauen in die Zustellung und Compliance. <\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                            <\/div>\r\n                                                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"400\" height=\"248\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics.png\" class=\"img-fluid\" alt=\"Bild f\u00fcr Microsoft Dynamics SMS und RCS in wenigen Minuten einrichten\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics-784x486.png 784w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FAQs<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">H\u00e4ufig gestellte Fragen zu Microsoft Dynamics Messaging<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f3da75edda27d3e601045ae30b03a9f2-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-1\">\r\n                                            Was ist die Microsoft Dynamics SMS-Integration?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-f3da75edda27d3e601045ae30b03a9f2-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Unsere Microsoft Dynamics SMS-Integration verbindet Ihre CRM-Daten direkt mit SMS- und RCS-Nachrichtenkan\u00e4len \u2013 so k\u00f6nnen Sie personalisierte, zeitnahe Mitteilungen direkt aus Ihrer Dynamics 365-Umgebung versenden. Verwenden Sie es f\u00fcr Marketingkampagnen, Kundenaktualisierungen, Terminerinnerungen und vieles mehr.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f3da75edda27d3e601045ae30b03a9f2-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-2\">\r\n                                            Kann ich SMS-Nachrichten in Dynamics 365 automatisieren?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f3da75edda27d3e601045ae30b03a9f2-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Ja. Der empfohlene Weg ist \u00fcber den Sinch Power Automate-Connector, mit dem Sie SMS-Nachrichten basierend auf Events wie der Erstellung neuer Leads, Fall-Aktualisierungen, Terminbest\u00e4tigungen, Erinnerungen an Erneuerungen und Kampagnenstarts ausl\u00f6sen k\u00f6nnen. Sie k\u00f6nnen mehrstufige Flows erstellen, die SMS mit E-Mail und anderen Kan\u00e4len kombinieren. Automatisierung ist auch \u00fcber Dynamics-Workflows m\u00f6glich.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f3da75edda27d3e601045ae30b03a9f2-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-3\">\r\n                                            Kann ich mit Dynamics Multimedia-Nachrichten (MMS) versenden?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f3da75edda27d3e601045ae30b03a9f2-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">MMS ist \u00fcber den Sinch Power Automate-Connector verf\u00fcgbar. F\u00fcr Dynamics 365 ist MMS bald verf\u00fcgbar, mit zus\u00e4tzlichen Funktionen auf der Roadmap. Derzeit unterst\u00fctzt diese Integration RCS \u2013 eine sichere, markengebundene und interaktive M\u00f6glichkeit, um wirkungsvollere Unterhaltungen mit Ihren Kunden zu f\u00fchren. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f3da75edda27d3e601045ae30b03a9f2-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-4\">\r\n                                            Wie kann ich Nachrichten mit Dynamics-Daten personalisieren?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f3da75edda27d3e601045ae30b03a9f2-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"\">Sie k\u00f6nnen CRM-Felder dynamisch in Ihre Nachrichten einf\u00fcgen, z. B.: Vorname, Konto- oder Firmenname, Datum\/Uhrzeit eines Termins, Fall-ID oder Auftragsnummer.<\/p><p class=\"mb-0\">Personalisierte Nachrichten f\u00fchren zu h\u00f6heren Antwortquoten und verbessern die Kundenzufriedenheit.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-f3da75edda27d3e601045ae30b03a9f2-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-5\">\r\n                                            Welche anderen Integrationen bietet Sinch Engage?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-f3da75edda27d3e601045ae30b03a9f2-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-f3da75edda27d3e601045ae30b03a9f2-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Zus\u00e4tzlich zu Microsoft Dynamics bietet Sinch Engage leistungsstarke, benutzerfreundliche Integrationen mit Ihren bevorzugten CRM-, ERP- und E-Commerce-Plattformen wie HubSpot, Salesforce, NetSuite, Zoho CRM, Zapier, Shopify, WooCommerce, BigCommerce und anderen. <a href=\"https:\/\/sinch.com\/de\/engage\/integrations\/\">Entdecken Sie hier unsere Integrationen<\/a>.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Was ist die Microsoft Dynamics SMS-Integration?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Unsere Microsoft Dynamics SMS-Integration verbindet Ihre CRM-Daten direkt mit SMS- und RCS-Nachrichtenkan\u00e4len \u2013 so k\u00f6nnen Sie personalisierte, zeitnahe Mitteilungen direkt aus Ihrer Dynamics 365-Umgebung versenden. Verwenden Sie es f\u00fcr Marketingkampagnen, Kundenaktualisierungen, Terminerinnerungen und vieles mehr.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Kann ich SMS-Nachrichten in Dynamics 365 automatisieren?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Ja. Der empfohlene Weg ist \u00fcber den Sinch Power Automate-Connector, mit dem Sie SMS-Nachrichten basierend auf Events wie der Erstellung neuer Leads, Fall-Aktualisierungen, Terminbest\u00e4tigungen, Erinnerungen an Erneuerungen und Kampagnenstarts ausl\u00f6sen k\u00f6nnen. Sie k\u00f6nnen mehrstufige Flows erstellen, die SMS mit E-Mail und anderen Kan\u00e4len kombinieren. Automatisierung ist auch \u00fcber Dynamics-Workflows m\u00f6glich.\u00a0&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Kann ich mit Dynamics Multimedia-Nachrichten (MMS) versenden?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;MMS ist \u00fcber den Sinch Power Automate-Connector verf\u00fcgbar. F\u00fcr Dynamics 365 ist MMS bald verf\u00fcgbar, mit zus\u00e4tzlichen Funktionen auf der Roadmap. Derzeit unterst\u00fctzt diese Integration RCS \u2013 eine sichere, markengebundene und interaktive M\u00f6glichkeit, um wirkungsvollere Unterhaltungen mit Ihren Kunden zu f\u00fchren. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Wie kann ich Nachrichten mit Dynamics-Daten personalisieren?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;&quot;&gt;Sie k\u00f6nnen CRM-Felder dynamisch in Ihre Nachrichten einf\u00fcgen, z. B.: Vorname, Konto- oder Firmenname, Datum\/Uhrzeit eines Termins, Fall-ID oder Auftragsnummer.&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Personalisierte Nachrichten f\u00fchren zu h\u00f6heren Antwortquoten und verbessern die Kundenzufriedenheit.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Welche anderen Integrationen bietet Sinch Engage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Zus\u00e4tzlich zu Microsoft Dynamics bietet Sinch Engage leistungsstarke, benutzerfreundliche Integrationen mit Ihren bevorzugten CRM-, ERP- und E-Commerce-Plattformen wie HubSpot, Salesforce, NetSuite, Zoho CRM, Zapier, Shopify, WooCommerce, BigCommerce und anderen. &lt;a href=&quot;https:\/\/sinch.com\/de\/engage\/integrations\/&quot;&gt;Entdecken Sie hier unsere Integrationen&lt;\/a&gt;.&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"featured_media":154826,"template":"","meta":{"_acf_changed":true},"integration_software":[636],"integration_channel":[617],"integration_product":[631],"class_list":["post-170031","engage_integrations","type-engage_integrations","status-publish","has-post-thumbnail","hentry","integration_software-crm","integration_channel-sms","integration_product-engage"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Integration von SMS in Microsoft Dynamics | Sinch Engage<\/title>\n<meta name=\"description\" content=\"Senden Sie personalisierte und automatisierte SMS aus Microsoft Dynamics. Steigern Sie Interaktion und Konversionsrate durch Textnachrichten f\u00fcr Marketing, Vertrieb und Support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integration von SMS in Microsoft Dynamics | Sinch Engage\" \/>\n<meta property=\"og:description\" content=\"Senden Sie personalisierte und automatisierte SMS aus Microsoft Dynamics. Steigern Sie Interaktion und Konversionsrate durch Textnachrichten f\u00fcr Marketing, Vertrieb und Support.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-27T14:47:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"496\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/\",\"name\":\"Integration von SMS in Microsoft Dynamics | Sinch Engage\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/SI-Integration-MicrosoftDynamics.png\",\"datePublished\":\"2025-11-19T16:33:39+00:00\",\"dateModified\":\"2026-05-27T14:47:25+00:00\",\"description\":\"Senden Sie personalisierte und automatisierte SMS aus Microsoft Dynamics. Steigern Sie Interaktion und Konversionsrate durch Textnachrichten f\u00fcr Marketing, Vertrieb und Support.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/SI-Integration-MicrosoftDynamics.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/SI-Integration-MicrosoftDynamics.png\",\"width\":800,\"height\":496},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/microsoft-dynamics-365\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sinch.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Engage Integrations\",\"item\":\"https:\\\/\\\/sinch.com\\\/de\\\/engage\\\/integrations\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Microsoft Dynamics 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/sinch.com\\\/de\\\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch\",\"publisher\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sinch.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\\\/\\\/sinch.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/wearesinch\\\/\",\"https:\\\/\\\/x.com\\\/WeAreSinch\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sinch\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\\\/\\\/www.instagram.com\\\/wearesinch\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Integration von SMS in Microsoft Dynamics | Sinch Engage","description":"Senden Sie personalisierte und automatisierte SMS aus Microsoft Dynamics. Steigern Sie Interaktion und Konversionsrate durch Textnachrichten f\u00fcr Marketing, Vertrieb und Support.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/","og_locale":"de_DE","og_type":"article","og_title":"Integration von SMS in Microsoft Dynamics | Sinch Engage","og_description":"Senden Sie personalisierte und automatisierte SMS aus Microsoft Dynamics. Steigern Sie Interaktion und Konversionsrate durch Textnachrichten f\u00fcr Marketing, Vertrieb und Support.","og_url":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","article_modified_time":"2026-05-27T14:47:25+00:00","og_image":[{"width":800,"height":496,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"3 Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/","url":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/","name":"Integration von SMS in Microsoft Dynamics | Sinch Engage","isPartOf":{"@id":"https:\/\/sinch.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/#primaryimage"},"image":{"@id":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/#primaryimage"},"thumbnailUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics.png","datePublished":"2025-11-19T16:33:39+00:00","dateModified":"2026-05-27T14:47:25+00:00","description":"Senden Sie personalisierte und automatisierte SMS aus Microsoft Dynamics. Steigern Sie Interaktion und Konversionsrate durch Textnachrichten f\u00fcr Marketing, Vertrieb und Support.","breadcrumb":{"@id":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/#primaryimage","url":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-MicrosoftDynamics.png","width":800,"height":496},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/de\/engage\/integrations\/microsoft-dynamics-365\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/de\/"},{"@type":"ListItem","position":2,"name":"Engage Integrations","item":"https:\/\/sinch.com\/de\/engage\/integrations\/"},{"@type":"ListItem","position":3,"name":"Microsoft Dynamics 365"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/de\/#website","url":"https:\/\/sinch.com\/de\/","name":"Sinch","description":"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch","publisher":{"@id":"https:\/\/sinch.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/sinch.com\/de\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/sinch.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/engage_integrations\/170031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/engage_integrations"}],"about":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/types\/engage_integrations"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/media\/154826"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/media?parent=170031"}],"wp:term":[{"taxonomy":"integration_software","embeddable":true,"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/integration_software?post=170031"},{"taxonomy":"integration_channel","embeddable":true,"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/integration_channel?post=170031"},{"taxonomy":"integration_product","embeddable":true,"href":"https:\/\/sinch.com\/de\/wp-json\/wp\/v2\/integration_product?post=170031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}