{"id":169363,"date":"2025-11-20T22:00:14","date_gmt":"2025-11-20T22:00:14","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage_cust_stories&#038;p=169363"},"modified":"2025-11-20T22:00:16","modified_gmt":"2025-11-20T22:00:16","slug":"capanesthesia","status":"publish","type":"engage_cust_stories","link":"https:\/\/sinch.com\/de\/engage\/customer-stories\/capanesthesia\/","title":{"rendered":"Wie CAPAnesthesia mit der Zapier-SMS-Integration f\u00fcr mehr Klarheit sorgt"},"content":{"rendered":"\n<p>CAPAnesthesia PC bietet An\u00e4sthesiedienstleistungen f\u00fcr Krankenh\u00e4user und chirurgische Zentren an. Da die Mitarbeiter t\u00e4glich wechseln, war es eine st\u00e4ndige Herausforderung, den Bereitschaftsdienstplan \u00fcbersichtlich und korrekt zu halten.<\/p>\n\n<p>\u201eEs gab keine Transparenz dar\u00fcber, wer Bereitschaftsdienst hatte, ob sie wussten, dass sie im Dienstplan standen oder nicht, und es kam gelegentlich vor, dass jemand verga\u00df, wer Dienst hatte\u201c, sagte Riaz Hooshmand, An\u00e4sthesist bei CAPAnesthesia.<\/p>\n\n<p>To solve this, the team implemented <a href=\"https:\/\/sinch.com\/de\/engage\/integrations\/zapier\/\">Zapier SMS integration<\/a> from Sinch Engage. By linking Google Sheets with SMS, daily roster updates were automated and sent directly to staff phones.<\/p>\n\n<p>\u201eDank der Integration von Sinch Engage, Zapier und Google Sheets konnte ich einen guten Eindruck machen. Unser Bereitschaftsdienstplan ist dadurch sehr viel \u00fcbersichtlicher geworden, und alle sind sehr zufrieden damit, wie gut er funktioniert\u201c, sagte Riaz.<\/p>\n\n<h2 class=\"wp-block-heading\">Mehr Klarheit und Gelassenheit<\/h2>\n\n<p>Die Auswirkungen waren unmittelbar sp\u00fcrbar. Das Personal wei\u00df nun jederzeit, wer Bereitschaft hat, und Verwechslungen sind ausgeschlossen. Da jede Dienstplanaktualisierung per SMS \u00fcbermittelt wird, hat das Team volle Transparenz und die Gewissheit, dass alle informiert sind.<\/p>\n\n<p>F\u00fcr CAPAnesthesia ging es bei dieser Verbesserung nicht nur um Zeitersparnis, sondern auch um die Schaffung eines Gef\u00fchls der Zuverl\u00e4ssigkeit und Transparenz im gesamten Team. Was fr\u00fcher ein manueller, fehleranf\u00e4lliger Prozess war, ist jetzt vollst\u00e4ndig automatisiert und wird von den Mitarbeitern t\u00e4glich als zuverl\u00e4ssig angesehen.<\/p>\n","protected":false},"featured_media":166946,"template":"","meta":{"_acf_changed":false},"customer_stories_industry":[669],"customer_stories_products":[],"class_list":["post-169363","engage_cust_stories","type-engage_cust_stories","status-publish","has-post-thumbnail","hentry","customer_stories_industry-gesundheitswesen"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CAPAnesthesia automatisiert den Bereitschaftsdienstplan mit Sinch Engage<\/title>\n<meta name=\"description\" content=\"Mit der Zapier SMS-Integration von Sinch Engage automatisiert CAPAnesthesia die Dienstpl\u00e4ne, verbessert die \u00dcbersicht und sichert 100\u00a0% Schichtabdeckung.\" \/>\n<meta name=\"robots\" content=\"index, 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