The #1 Texting Platform in the UK

Reach more customers with business texting

From auto-reminders to bulk SMS and promo campaigns, Sinch Engage (formerly MessageMedia) is the easiest and most secure way to send beautiful texts that convert.

  • Simple, easy setup

  • GDPR compliant, with local experts available 24/7

  • Supports WhatsApp, SMS, RCS and more

  • Top integrations (HubSpot, Salesforce, Shopify, etc.)

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Meet Sinch Engage. Your home for multichannel customer messaging

Multichannel messaging

Create beautiful WhatsApp, SMS, and RCS campaigns that convert

Use a trusted messaging platform that can keep up with your business needs, while giving your customers the best business messaging experience. 

  • High-quality, professional messages that fit with your company’s branding 

  • One unified platform for scaling your presence across existing and new channels (like RCS, Alpha Tags)

  • Best-in-class for global reach, data-handling, and regulatory readiness – for UK and beyond. 

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Ways to use Sinch Engage for business texting

Gain more customers and revenue by sending timely, personalized messages for sales, promotions, and inventory updates.

Reduce no-shows, late payments, and missed deliveries with SMS. Keep customers in-the-know on appointments, due dates, and shipment updates.

Protect your customers, and your business, from security risks with text-based alerts, identity verification, and other critical customer updates. 

Resolve customer support issues faster by giving your team a single secure channel for managing two-way text chats directly with customers.

Continuously improve your business and customer relationships by sending feedback surveys via text at the right point in the customer journey. 

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“The time it took from getting the government storm warning to contacting all our customers was just three hours altogether. That’s really, really amazing. Sinch Engage is a cost-effective solution that combines ease of integration with traceability, and it has worked really great for us.“
Claes Wolff CIO, Lokal Forsikring
“By using SMS as an engagement and conversational tool, we can add more value for our customers. And Sinch is the easiest-to-use platform to have those conversations.”
Chris Haddad CRM and E-Commerce Manager at Oz Hair and Beauty
“The easy integration with Zoho and the ability to see all text messages on one dashboard were key features that sold me on Sinch Engage. It worked right out of the box, and I was able to set it up myself. For any questions I’ve had, support has been great.”

Sean Peek Vice President of Operations at GoShare
“We’ve reduced inbound and outbound phone calls for inquiries, and we’ve increased our customer service levels. It’s made a real difference in how we serve customers and in keeping our employees happy. It’s a win-win for everyone.”
Jim Swane Senior Manager at Appliance Parts Company

SEAMLESS INTEGRATIONS

Connect with the tools your team already uses

Bring WhatsApp, SMS, and RCS messaging into your scheduling, billing, and CRM systems – even if you’re not tech savvy. For example, you can easily: 

  • Send text campaigns and trigger automated messages right from HubSpot, Salesforce, and Zoho

  • Send promotional messages and order updates from Shopify, WooCommerce, and BigCommerce

  • Keep employees and field service reps up-to-date with SMS, automatically synced with NetSuite and Epic

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Easy personalization

Personalize and schedule texts—without the complexity

Whether you choose to upload a list or use one of our easy-to-use integrations, our platform helps you create personalized and automated texts in just a few clicks.

  • Write more engaging messages based on data like past purchases, deal stage, and customer type

  • Trigger automatic alerts and reminders for events, appointments, and invoices

  • Set up marketing drip or lead nurture text campaigns that drive conversions while you sleep

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Messaging analytics

Measure performance with out-of-the-box analytics

Always know how your messages actually performed—without having to deal with complex setups or extra tools. 

  • Track open rates, conversions, and engagement metrics 

  • Get real-time performance data from a single dashboard

  • Use these insights to help your teams continuously optimize messaging campaigns  

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TEXTING FOR UK INDUSTRIES

How our texting service adapts to your texting needs

Retail & e-commerce

Send promotions, recover abandoned carts, and automate customer engagement.

Healthcare

Send appointment reminders and patient follow-ups safely and securely.

Finance

Reduce late payments with automated billing reminders.

Professional services

Remind clients of upcoming meetings and consultations.

Event management

Keep attendees informed with event countdowns and schedule updates.

Hospitality

Send booking confirmations, guest messaging, and loyalty program promotions.

Education

Remind students and prospects about class schedules, tuition deadlines, and events.

Real Estate

Set up instant property alerts, client updates, and open house reminders.

Why choose us?

We’re a global messaging provider helping businesses of all sizes better connect with their customers for over 20 years. And simply put, we know what we’re talking about.

Try our easy-to-use messaging platform for free. Access the tools and start meaningful conversations with your customers via the channel of their choice.

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24/7
HUMAN-TO-HUMAN SUPPORT
70k
GLOBAL CUSTOMERS
650M+
MESSAGES SENT MONTHLY
85+
Native integrations

See why thousands of companies use Sinch Engage

Our experts are ready to answer all your questions. Tell us more about your business so we can help you best