Shopify
Shopify SMS & MMS integration by Sinch Engage
This Shopify SMS integration by Sinch Engage (formerly MessageMedia) enables you to unlock revenue growth and boost customer engagement by adding SMS, MMS and RCS messaging to your customer communications—all from within Shopify.
Get set up in minutes, no tech skills required. Attract and convert more customers on the mobile channels they love and do it seamlessly with your existing Shopify data and workflows.
Key benefits of this integration:
NEW: Import products directly from your store into RCS campaigns (learn about e-commerce RCS carousels)
Recover abandoned carts with automated and personalized SMS
Sync segments from Shopify to target the right audiences
Convert more shoppers with discounts and checkout URLs via text
Streamline customer support operations through 1:1 text messaging
Be strategic with ecommerce marketing by adding automated SMS in Shopify Flow
Monitor campaign and abandoned cart flow effectiveness with detailed SMS analytics and ROI reporting
Gain consistent ROI reporting that highlights critical metrics, helping you track business performance and continuously improve store operations
Feature highlights
Shopify text messaging use cases
How companies use Shopify SMS & MMS with the Sinch Engage integration
Abandoned Cart Recovery
Marketing Campaigns
Social Media Conversion
Why Sinch Engage
The best Shopify texting integration for growing ecommerce brands
Easy setup
Excellent customer support
Unmatched deliverability
Secure & Compliant
How to use the integration
Set up Shopify text messaging with Sinch Engage in minutes
Our simple, no-code setup gets you up and running with Shopify SMS, MMS, and WhatsApp fast—with full compliance and optimal delivery rates from day one.
Our experience with Sinch has been nothing short of amazing. From the incredibly fast initial setup to their impressive speed to market, every step has been seamless. Their platform is user-friendly, and their attentive sales team and our account manager provides excellent support. Overall, we’re extremely satisfied with their product.
This app is great. It’s really easy to send out SMS’s to your customers. We have been able to re-engage with our customers with an easy to set up popup to capture phone numbers and to offer discounts. It’s also very handy that you send abandoned cart reminders to customers. Highly recommend.
These guys are awesome! My Abandoned Cart automation has a consistent ROI of 17,000% Thanks so much.
Really simple app for SMS based marketing to re-engage customers with an easy to set up popup to capture phone numbers.
“By using SMS as an engagement and conversational tool, we can add more value for our customers.”
FAQs
Common questions about Shopify SMS and text messaging
Our Shopify SMS integration allows you to send text messages directly to your customers from your Shopify store. This includes marketing messages, abandoned cart reminders, order updates, and more—right from your dashboard or automated workflows.
Absolutely. We support TCPA, CTIA, and GDPR compliance. Our platform includes double opt-in tools, unsubscribe keywords (e.g., “STOP”), consent tracking, and region- specific compliance options.
Yes. We support global SMS delivery across most countries. You can send messages based on your customer’s location, language, or time zone for localized campaigns.
Yes! We support MMS (Multimedia Messaging Service) in the U.S. and some other regions. You can include product images, GIFs, and other rich content to boost engagement.
Yes, you can personalize messages using customer data from your Shopify store, including: first name, last order details, cart contents, and purchase history.
Not at all. Our platform is designed for non-technical users, and you can launch your first campaign or automation flow with just a few clicks.
Yes! You can start with a free trial or book a live demo with our team to see how it works in action.
